Insurance Post Claims and Fraud Award winners revealed

Held at The Brewery in London, host Angela Barnes entertained the 450 attendees before the gongs were handed out, culminating in DWF partner Paul Berry winning the Achievement Award.

Trailing Berry’s win, Barnes said: “This year’s winner has dedicated themselves to the insurance industry, clients and colleagues for over 35 years achieving spectacular success.

“They have had meteoric career success rising from junior solicitor to become the CEO of a firm that has grown from a two partner regional interest to a global business with turnover exceeding £350m.”

She added: “They have also played a part in connecting with local communities, helping set up a foundation that has donated significant funds to organisations focused on education, employability, health and wellbeing, homelessness and sustainability.

“Whilst closer to home they have mentored, inspired and helped guide many of the industry leaders that operate in claims and fraud today, including a number of you in the room tonight.”

Berry, who has Stage 4 terminal cancer, was unable to collect the award in person but long-standing colleague and DWF co-founder Jim Davies spoke passionately about his achievements in his absence.

Full List of Winners

Claims Collaboration of the Year

• Aviva’s Build Back Better: Value Chain collaboration for delivering Property Flood Resilience best practice for insurance claims
• Axa and Crawford & Company
• Clear Insurance Management (Claims and Marketing team collaboration)
• Direct Line Group and Clyde & Co
• DCL and DWF Law
• Reserv and Vitesse – Winner
• Sedgwick and NFU Mutual – Highly Commended
• Zurich and Keoghs – Lauri PI

Claims Innovation of the Year – Broker

Quality Care Group

Pound Gates Insurance Brokers – Winner

Ascend Broking Group

Claims Innovation of the Year – Insurer

Aviva UKGI Claims – Winner

Axa

Beazley

Claims Innovation of the Year – Outsourced Partner

• Charles Taylor
• Crawford & Company
• DAC Beachcroft & Bridgetech Automotive
• DWF Law
• GBB – Highly Commended
• McKenzie Intelligence Services (MIS)
• RDT
• SBS – Winner

Combatting Fraud – Collaboration of the Year

• Allianz Personal, Allied Universal C&I, Clearspeed – Highly Commended
• Aviva and Charles Taylor
• Claims Consortium Group and Ageas
• Crawford Legal Services, Crawford TPA and Cuvva
• HF & AXA UK: Non-Complex Motor Fraud Outsource (“NCMF Outsource”)
• LV & Keoghs – Winner
• Markerstudy Insurance Services (MISL) and DWF Law 
• Tesco & Keoghs

Combatting Fraud – Technology Innovation of the Year

• Cigna Healthcare Payment Integrity Team – Winner
• DWF Law
• First Central & Shift Technology
• HF & Admiral
• Keoghs – Sonic
• LexisNexis Risk Solutions
• Synectics
• Verisk – Digital Media Forensics

Counter Fraud Team of the Year

• Aviva UKGI Claims Counter Fraud Team – Highly Commended
• Axa Commercial Counter Fraud Team – Winner
• Axa UK Retail
• Cigna Healthcare Payment Integrity Team
• LV, part of Allianz
• QBE Special Investigation Unit
• Sabre Insurance Counter-Fraud Team

Customer Care Award

• Aviva UKGI Claims – Winner
• Axa Commercial Claims

ESG: The Sustainable Claims Initiative of the Year

• Aviva UKGI
• Rainbow Restoration UK
• Sedgwick – Winner

Fraud Intelligence Team of the Year

• Aviva UKGI Claims – Special Investigations Unit
• Clyde & Co
• DWF Law
• Keoghs
• LV General Insurance, part of Allianz – Winner

Fraud Investigation of the Year

• Admiral Insurance
• Allianz Commercial – Large Corporate and Specialty
• Allianz Commercial
• Crawford Legal Services
• HF & Admiral
• HF & Esure – Highly Commended
• NFU Mutual
• QBE insurance UK Limited / DWF Law – Winner

Fraud Investigation Team of the Year – Independent

• DAC Beachcroft Claims
• DWF Law
• HF (with 1st Central)
• Keoghs
• Sedgwick – Winner

Rising Stars – Claims and Fraud

• Bethany Foster, Zurich Insurance
• Hannah Gunter, CSG - DAC Beachcroft Claims Ltd
• Nathan Jones, DWF Law – Fraud Winner
• Luke Malvern, NFU Mutual – Highly Commended
• Lauren Thrower, Hiscox – Claims Winner
• Morgan White, Allianz Commercial

Insurance Claims Manager of the Year

• Craig Ashcroft, Arch Insurance – Highly Commended
• Martin Clancy, Zurich Insurance – Winner
• Gareth Davies, Allianz Commercial
• Suzanne O’Donoghue, Zurich Insurance
• Carl Mather, Aviva UKGI Claims – Highly Commended
• Simon Radcliffe, Liberty Global Transaction Solutions
• Caroline Tait, Westcor International

Insurance Claims Team of the Year

• Arch Swift Claims Team – Highly Commended
• Aviva UKGI Claims – Personal Lines Motor
• Hiscox Recovery Team
• Liberty Global Transaction Solutions claims team
• Markel
• Zego – Winner
• Zurich Insurance – Motor Third Party Intervention Team

Insurance Legal Team of the Year

• DAC Beachcroft Claims Solutions Group – Motor Team
• DWF Law – Winner
• Keoghs – Highly Commended
• Markel Law

Technology Partner of the Year

• expert.ai
• Keoghs – Lauri PI (in partnership with Zurich) – Highly Commended
• Shift Technology with Markerstudy – Winner

Training and development Award

• Allianz Commercial
• Axa Commercial Claims
• NFU Mutual – Claims Validation Team
• Sedgwick
• Transportation Claims Ltd – Winner

Unsung Hero

• Kieron Fullop, Davies Group
• Lauren France, DWF Law
• Jorge Santos, Hiscox
• Molly Saunders, NFU Mutual
• Immaculate Singano, Allianz Commercial
• Jessica Swire, Aviva UKGI Claims
• Peter Wassell, Sedgwick – Winner

Claims and Fraud Achievement Award

Paul Berry, DWF Law – Winner