Admiral
Is it time to write an obituary for telematics?
Content Director’s View: With once market leader Insurethebox now closed to new business and renewals, Jonathan Swift asks is the golden age of UK telematics insurance already over or should he wait to see how the latest new dawn pans out before writing an obituary?ait to see how the latest new dawn pans out before writing an obituary.
Insurers Review of the Year 2024
Insurers share their highlights of 2024 and hopes for more economic stability, less regulatory tinkering and fewer storms in 2025.
Making sure Father Christmas is covered
Insurance Post editor Emma Ann Hughes has made a list of Santa Claus’s risks and got the insurance industry’s leading lights to check it twice in order to recommend products plus services for the man tasked with delivering a holly, jolly Christmas this…
Court ruling tightens exceptions on credit hire claims
A ruling on a credit hire case brought by HF and Admiral, sets out a tighter expectation on providing evidence of potential losses.
Insurtech Review of the Year 2024
2024 was a busy year for insurtechs as insurers looked to make the most of artificial intelligence plus data analytics, but sector leaders reckon the industry will push the boundaries of digital transformation even further in 2025.
Motor insurers with most satisfied customers revealed
NFU Mutual, Halifax, LV, Saga, and Direct Line have the most satisfied car insurance customers, according to Fairer Finance’s latest consumer survey, which also reveals an increase in premiums means fewer motorists are happy with their provider today…
Diary of an Insurer: Admiral’s Danielle Jones
Danielle Jones, social purpose leader at Admiral, is adding to the social impact team, takes part in a terrarium-making session and is inspired by Freddie Flintoff’s Field of Dreams show.
Q&A: Venkat Sathyamurthy, Tractable AI
Venkat Sathyamurthy, newly appointed CEO of Tractable AI, discusses his journey to the top of the insurtech and his plans for the company’s next stage of artificial intelligence focused growth.
All Amanda Blanc wants for Christmas is Direct Line
News editor view: Now a deal between Aviva and Direct Line Group has reached "preliminary agreement", Scott McGee looks at what the deal could mean for the future of the businesses and the wider market.
Lying motor claims lawyer lands in legal labyrinth
HF and Admiral have secured a finding of fundamental dishonesty against a lawyer who lied about injuries following several road traffic accidents.
Guidewire teases enhanced focus on pricing products
Will McAllister, senior vice president and managing director of EMEA at Guidewire, has told Insurance Post the firm will begin deploying pricing products “in a much shorter timeframe”.
Home insurers that reject half of claims named and shamed
Consumer watchdog Which? has named and shamed home insurers with a claims acceptance rate of less than 55%.
Carpet-fitting fraudster’s dishonesty is laid out
After an investigation conducted by HF and Admiral Insurance, a carpet-fitting fraudster’s claim was flattened, saving the insurer £600,000.
Pace of general insurers’ race to net zero revealed
As the 2024 United Nations Climate Change Conference, known as Cop 29, begins in Baku, Azerbaijan, Insurance Post’s Emma Ann Hughes analyses the pace of providers racing to become net zero heroes.
RSA brand name to be dropped for Intact next year
Insurance Post understands the RSA and NIG brand names are both to be dropped next year, to be replaced by the branding of parent company, Intact.
Ensuring essential insurance satisfies the consumer
After the Financial Ombudsman Service stated it expected to receive an uptick in complaints from consumers who opted for cheaper car premiums without realising the impact this would have on the level of cover, Tom Luckham examines how the differences…
Big Interview: Kevin Spencer, Markerstudy Group
In his first interview since the completion of the £1.2bn merger between Markerstudy and Ardonagh’s Atlanta Group, Kevin Spencer sits down with Scott McGee to talk through the process of completing the deal, and how it allows his business to overtake…
Most complained about general insurers revealed
Admiral, Direct Line Group, Aviva, Esure and Axa were the most complained about general insurers in the first half of 2024, according to the latest Financial Ombudsman Service data.
Big Interview: Georges de Macedo, Covéa
Georges de Macedo, CEO of Covéa Insurance, reveals how he is pushing the UK arm of French mutual insurance giant back to profitability and why the provider won’t work with MGAs again.
Clearspeed in talks with each of the ‘top eight’ UK insurers
Following the announcement that RSA is adopting Clearspeed’s voice analysis technology, the firms MD Ranjit Mana has confirmed to Insurance Post that the firm is in talks with several UK insurers.
Shares tumble following motor pricing and FCA action
In a repeat of what happened in January, the share prices of Admiral and Direct Line Group have taken a hit today as the Financial Conduct Authority and government announced action around motor insurance premium pricing.