Motor
NordVPN’s cyber cover; DCL’s truck product; Consilium’s claims chief
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Lloyds Bank launches first Axa-underwritten motor products
Axa UK and Lloyds Bank have launched the first motor insurance products under their partnership, which was announced in December 2024
Most complained about general insurers revealed
Admiral, Aviva, Direct Line, Axa and RSA were the most complained about general insurers in the latter half of 2024.
GTA credit hire rates see 'lower than inflation' increases
Maximum daily hire rates that sit within the General Terms of Agreement protocol have increased by just 5.78% on average during the last decade, according to research from the Credit Hire Organisation.
Ageas unifies customer records using LexisNexis tech
Ageas has partnered with LexisNexis to take policyholder data across all platforms and collate it down to a single identity for each customer.
Big Interview: Drazen Jaksic, Zurich UK
Drazen Jaksic, CEO of Zurich UK, is ambitious and likes a challenge, but he won’t be slashing the price of the provider’s general insurance policies anytime soon to swiftly grow the business.
Premium finance costs continue to decrease amid regulator scrutiny
The cost of financing insurance premiums has fallen since October 2024, the latest data from Pearson Ham has revealed.
FCA’s premium finance conundrum: act or step back?
Editor’s View: With falling premiums, a stalled government motor insurance taskforce, and jittery markets, Emma Ann Hughes wonders if no action is now the most likely outcome of the Financial Conduct Authority’s premium finance market review.
Insurance complaints take a slight dip
The Financial Conduct Authority’s latest data has shown insurance and pure protection complaints decreased 6% from 764,272 in the first half of 2024 to 718,496 in the second half.
Esure launches its own motor ownership app
In early March, Esure rolled out its own motor ownership app, having learned lessons from peers attempting to do the same.
Big Interview: Alistair Hargreaves, Admiral
Alistair Hargreaves, UK insurance CEO at Admiral, speaks to Tom Luckham about the provider’s results, the integration of RSA’s home and pet books, and why the insurer is ignoring market noise to focus on its own game.
Ignite CEO Toby MacLachlan departs
Founder and CEO of insurance software provider Ignite Insurance Systems Toby MacLachlan has confirmed he has departed the business following nearly a decade at the helm.
How RSA’s exit and FCA action transformed motor insurance
How the exit of RSA from personal lines, plus extra regulation, caused motor insurers to slash windscreen cover, increase fees and up their game when it comes to accident management services is examined by Mike Powell, insight manager for banking and…
Thatcham building closer ties with Chinese car makers
Thatcham Research is building closer relationships with new entrants including Chinese manufacturers since it introduced its new Vehicle Risk Rating system and insurability by design (IBD) proposition.
Aviva’s claims chief Waseem Malik departs
Aviva has confirmed the departure of its chief claims officer, Waseem Malik, with immediate effect, just over three years after he joined the business from Axa.
Probitas CEO to retire a year on from Aviva acquisition
Probitas CEO Ash Bathia will retire at the end of July, with Aviva’s global corporate and specialty managing director Matthew Washington set to take the reins at the Lloyd’s insurer.
Axa UK reports £148m turnaround in underwriting fortunes
Axa’s UK general insurance operation returned to an underwriting profit in 2024, as its loss ratio plummeted nearly 16 percentage points.
Admiral CEO outlines plan to become top five pet player
Admiral UK insurance CEO Alistair Hargreaves has revealed how the business will become a top five pet provider by the end of the year.
Saga CEO outlines plan to get back to peak trading
Saga Insurance CEO Lloyd East has told Insurance Post the business is pivoting to growth after securing the sale of Acromas, as well as the partnership with Ageas.
Admiral Group to sell another US entity
Admiral Group has agreed to sell its US motor insurance business to JC Flowers & Co for an undisclosed cash consideration.
Brokers still looking to non-standard for growth
A broker survey taken by Prestige Underwriting has revealed a strong surge in demand across key non-standard home and motor segments.