Sedgwick
How insurers are assisting with the energy transition
How insurers are enabling a “less volatile” transition away from fossil fuels is the focus of the second of two special Insurance Post Podcasts, to coincide with the 2024 United Nations Climate Change Conference, more commonly known as COP29.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
Inclusive job adverts key to tackling talent gap
Job postings should be amended to be more inclusive to attract diverse talent and drive recruitment, according to Martyn Matthews, managing director of SSP Broker.
Sedgwick’s Cowell on inclusivity lessons learned from Covid
Vicki Cowell, head of colleague resources at Sedgwick, considers the lessons learned from Covid-19 about flexible working and how the insurance industry must move away from linear progression paths to become more inclusive.
Dive In Special – Widening the doors for talent
Employee resource groups and widening the doors for talent played a huge part in making insurance a more diverse industry in the last decade, according to HR chiefs who took part in the latest Insurance Post Podcast.
Is the ombudsman right to target loss adjusters?
Content Director’s View: With property claims on the increase and loss adjusters in the Financial Ombudsman Service’s firing line, Jonathan Swift asks the sector what it is doing to address the flack.
Carbon neutrality in home repairs to cost £9.8m
Carbon neutrality in UK domestic property claims repairs would cost the industry £9.8m, according to Sedgwick.
How ‘Baby Reindeer’ and streaming services are affecting insurance
As the way we consume media changes, Scott McGee considers how the furore over Baby Reindeer, and changing nature of the content we watch has had an impact on insurance.
Action to avoid prison overcrowding to impact insurance claims
Operation Early Dawn, which will allow prisoners to be held in police cells rather than prison accommodation, may create several problems for insurers from a claims and practical perspective, a legal expert has warned.
Longworth’s AI Code of Conduct has a ‘shelf life’
Eddie Longworth’s voluntary artificial intelligence (AI) code of conduct for the claims industry has a “shelf life”.
Small changes could make a big difference with BI insurance
Trade Voice: Aruna Chandrapalan, chair of the Chartered Institute of Loss Adjusters’ business interruption special interest group and head of forensic accounting services for Asia at Sedgwick, looks at how uncertainty around BI cover might be dispelled.
2024 Claims and Fraud Awards shortlist revealed
The shortlist can today be revealed for the 2024 Insurance Post Claims and Fraud Awards.
Lessons to be learned from Build Back Better
Panellists at the British Damage Management Association Conference said lessons must be learned in order to maximise the value of Flood Re’s Build Back Better scheme.
Digital claims: closing the loop from FNOL to settlement
Technology is transforming the ease and efficiency of the insurance claims process. But there’s still a balance to be found between light touch and human touch. Saxon East reports.
Chicken shop owner has wings clipped for fowl play in fraudulent fire claim
A chicken shop owner and his brother have been handed prison sentences following investigations by Allianz and Sedgwick into a fire in 2018.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Sedgwick reveals how carbon neutrality was achieved in the UK
Insurers have approached Sedgwick for guidance on lowering their carbon footprints, after the loss adjusters achieved carbon neutrality in the UK.
Movers and shakers who made Insurance Post’s Power List 2024 revealed
This year’s Insurance Post Power List reflects how claims inflation combined with the Consumer Duty caused some providers to shift their focus and disruptors found it is easier to send a rocket into space than enter the UK insurance market.
Neil Gibson, Sedgwick
Neil Gibson leads Sedgwick’s UK executive team as CEO and has overall responsibility for the 2,500 colleagues who work for the claims management company.
Diary of an Insurer: Sedgwick’s Kristina Bahari
Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.
How insurance supports the growth of Glasgow
Analysis: Frances Stebbing investigates how insurance supports the growth of Glasgow and how the city is gaining ground against London for attracting and retaining fresh talent.