Charles Taylor
Claims and Legal Review of Year Review 2024
Looking back at 2024, claims, adjusting and legal firm chiefs share how their organisations handled claims arising from named winter storms, worked towards becoming carbon net zero, the impact of claims costs starting to stabilise and why some found implementing artificial intelligence solutions trickier than expected.
Regulation widening modernisation gap between US and Europe
The US is lagging behind the UK and Europe in terms of modernisation, John Cheney, digital transformation sales lead at Charles Taylor InsureTech has told Insurance Post.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
GoCompare’s partnership; Axa’s claims service; Davies’ chief AI officer
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Diary of an Insurer: Charles Taylor’s Rose Goad
Rose Goad, claims team leader at Charles Taylor Assistance, works with aviation clients, helps the UK and Singapore team stay connected and shares her love of Formula 1.
Charles Taylor InsureTech steps up London Market digitalisation
Charles Taylor is to offer Delegated Data Manager to London Market clients as an elective market service via London Insurance Market Operations and Strategic Sourcing.
Big Interview: Helena Evans, Criterion Adjusters
Helena Evans, managing director of Criterion Adjusters, speaks to Emma Ann Hughes about the sexism she encountered, growth plans for her business and her hope to encourage others to follow her lead and pass their Chartered Institute of Loss Adjusters…
AI adoption is ‘running before walking’ for Charles Taylor InsurTech clients
Charles Taylor InsurTech’s mature clients are not ready to embrace artificial intelligence (AI), according to CEO Arjun Ramdas.
2024 Claims and Fraud Awards shortlist revealed
The shortlist can today be revealed for the 2024 Insurance Post Claims and Fraud Awards.
Big Interview: Alistair Hardie, Jensten Group
Alistair Hardie, CEO of Jensten Group, updates Scott McGee on the broker’s anticipated sale, its “radical overhaul”, and where it may shift its M&A focus to in the future.
Hardie sees Jensten ‘doubling again’ in next few years
Alistair Hardie, group CEO at Jensten, has said he expects to complete “about 10” acquisitions in 2024, and that he believes the broker can “double the size again” in three or fours years’ time.
Diary of an Insurer: Charles Taylor’s Dr Lynn Gordon
Dr Lynn Gordon, chief medical officer at Charles Taylor Assistance, is a lifeline for a woman whose husband has died abroad and organises a patient’s long-haul repatriation from Australia to the UK.
ICG invests in Staysure; Jensten buys broker; Questgates’ legal rebrand
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
LV’s checks catch serial travel insurance fraudster
A man who changed his name multiple times by deed poll and used the identities of his family and friends to make bogus travel insurance claims worth an estimated total of £75,000, has been sentenced.
Insurance chiefs who smashed ceilings now walk on broken glass
Editor’s View: On International Women’s Day, Emma Ann Hughes argues the insurance industry needs to battle against ‘diversity fatigue’ and acknowledge the fight for inclusivity must continue until barriers to women’s career progression and equal pay are…
How women are smashing insurance’s glass ceilings
Ahead of International Women’s Day (8 March), Insurance Post Editor Emma Ann Hughes examines how glass ceilings in insurance are being smashed and whether presenteeism rearing its ugly head could stunt further female progress in the industry.
New year, new shape of the City for insurers
As Lloyd’s stays put in Lime Street and Aviva kicks off 2024 in a new City HQ, Emma Ann Hughes examines how insurers are reshaping the square footage they occupy in the Square Mile.
Q&A: Charles Taylor Assistance’s Jody Baker
Jody Baker, chief executive officer of Charles Taylor Assistance, reveals how the business has evolved since its acquisition, the changing needs of customers and the importance of communication.
ManyPets completes flurry of executive hires as CEO Eleazu departs
ManyPets has a new line-up for its UK executive team, as CEO Oke Eleazu announces he is to leave the business, Insurance Post can reveal.
Lloyd’s risk tool; Pattern and Giggster partner; Howden’s driving offering
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Gonzalo Geijo, Charles Taylor Insurtech
Gonzalo Geijo, chief commercial officer at Charles Taylor Insurtech, speaks about insurtech market issues and his company's role in addressing those problems.