Claims
Insurers wary of 'perverse' CMC behaviour following whiplash reforms
Insurers are concerned that whiplash reforms may result in claims management company “displacement”.
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
Trade Voice: CILA's Malcolm Hyde on the importance of a united front
For Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, the insurance industry's pandemic business interruption headache underscores the importance of a united approach beyond lockdown.
Analysis: Tackling the Covid-19 business interruption surge
Insurers have paid out final settlements or interim payments on more than 20,000 business interruption claims related to the Supreme Court's January verdict, with Financial Conduct Authority figures and broker testimony suggesting that payout processing…
Hiscox BI claims process 'beginning to work' says Masojada as insurer plays catch up
Exclusive: Hiscox CEO Bronek Masojada spoke to Post about the insurer's business interruption claims handling, sharing details on its 200-strong claims surge team, why it was a 'bit slow in getting going', and shedding light on its collaboration with…
Aegis launches assailant parametric product; Amicus in MBO; Davies buys two; and Vitality Car launches
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
'Anomaly' Tractable becomes latest UK insurtech unicorn as it diversifies into property after $60m Series D raise
Motor accident and recovery artificial intelligence specialist Tractable is to diversify into property having become the latest UK-based insurtech to acquire unicorn status with a $60m (£43m) Series D raise jointly led by Insight Partners and Georgian…
Upcoming webinar: Modernising data platforms - are insurers ready?
Post, in association with EXL, will host a live webinar on 30 June to discuss industry perspectives on how insurers can modernise their data platforms to address the ever expanding structured data requirements across insurance companies.
ABI and Flood Re call for greater flood defence maintenance spending
The Association of British Insurers and Flood Re have urged the government to increase spending on maintaining flood defences, claiming that river flood walls and embankments provide £568m worth of protection annually to at-risk communities.
Tackling climate change top of ABI agenda, says Huw Evans
The Association of British Insurers has been working hard on an industry roadmap for tackling climate change and is aiming to publish its findings on 7 July, director general Huw Evans told the audience of the Post LIVE annual conference.
Q&A: Bobby Gracey and Simon Cook, Charles Taylor
Charles Taylor global head of fraud Bobby Gracey and head of specialist investigation services Simon Cook spoke to Post about the new division, the effect of Covid-19 on fraud, and discouraging fraudulent behaviour.
Blog: Digital claims - The final frontier
The front end of personal lines is like a gold rush town where the gold has already gone. But Paul Stanley, the CEO of 360 Global Net, argues the next frontier for pioneers is claims - and it may be the last.
Sri Lanka ship fire: Marine experts call for cargo rule tightening and end to port 'pushing'
Marine insurance experts have warned tighter regulation and scrutiny is needed to mitigate events such as the X-Press Pearl container ship fire off Sri Lanka.
Blog: Insurance's trust problem
Edelman Smithfield senior director Aidan Holloway considers the reputation-geared findings of the firm's recent research on trust in insurance.
Qlaims names Latter CEO as Harvey switches to director role
Qlaims has appointed Liz Latter as CEO replacing founder Malcolm Harvey who is staying with the business as an executive director.
Upcoming webinar: Managing indemnity spend on escape of water claims
Post, in association with Claims Consortium Group and Synergy, will host a live webinar on 29 June to discuss how insurers can manage rising escape of water claims costs and how implementing innovative technology can deliver a better service for both…
Gefion declared bankrupt
Gefion Insurance has been declared bankrupt by the Maritime and Commercial High Court in Denmark and is no longer paying claims.
Howden unveils ESG insurer; DLG launches tech platform; Zego introduces pregnancy loss leave; Hiscox in legacy tie up; Brit debuts consortium
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: The limitations of ALKS
William Balfry, Forum of Insurance Lawyers motor sector focus team member, and senior associate at DWF, grapples with the reality of automated lane keeping systems technology.
Upcoming webinar: The future of insurance fraud
Post in association with Shift Technology will host a live webinar on 23 June where an expert panel will discuss how the insurance industry is adapting to changes in fraud and what we can learn from the past to inform the future.
Cross-sector working group seeks clarity on mixed injury whiplash portal claims
A cross-sector working group has been set up with mixed injury whiplash test cases set to make their way through the courts.
Interview: Nick Turner, NFU Mutual
After a tricky year as Chartered Insurance Institute president Nick Turner has stepped up as NFU Mutual group CEO. He talks to Stephanie Denton about insuring the most dangerous profession in the UK, accepting the golden ticket and why constant movement…
Insurtech Focus: Incumbents and insurtechs
Over recent years the talk around insurtechs has moved from disruption to co-operation. With this in mind, Post canvassed a host of major insurers to discover which start-ups they work and/or invest in; and what they look for when it comes to digital…
Spotlight: Motor – The future of pricing
Changing consumer behaviour, the economic climate and a review of pricing practices are some of the challenges facing the motor insurance sector currently. Our research looked in more depth at how these changes might impact the sector, its pricing and…