Claims
Insurance Cyber Incident Tracker
Data rich insurance businesses have been warned they are a prime target for cyber criminals, with major firms facing up to cyber disruption and ransomware attacks. Who has been affected?
FCA looking into Besso ‘secret profits’ allegations
The Financial Conduct Authority’s supervision team has sought further documents relating to a hotel group’s $10m “secret profit” allegations against Besso, Post understands.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.
LV and Allianz saw £22m claims hit from floods and storms in July
The floods and storms across the UK last month cost Allianz and LV £15m and £7m respectively, Allianz CEO Jon Dye told Post.
Stonegate pub chain 'has no further claim' argue insurers in £845m BI case
MS Amlin, Liberty Mutual and Zurich have argued that pub chain Stonegate “has no further claim” against them and that even if it did, its £845m claim estimate is “hugely overstated”.
Intelligence: Responsible AI
With great power comes great responsibility and for insurers this is never going to be truer than when dealing with artificial intelligence. Post looks into how insurers are using AI ethically.
Axa launches digital claims; Moody's strikes deal for RMS; ABI reports motor rates at five year low; industry bodies warn on escape of water; and MS Amlin invests in ESG MGA
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Securing peace of mind in the wellbeing sector
Peach Pi underwriter Maria Naghshbandi considers the cover and claim minefield for practitioners operating in the widely unregulated wellness sector.
Blog: Tinnitus – the next whiplash?
Weightmans associate Richard Burrows zones in on tinnitus claims.
Insurance Post TV: Will claim volumes ever return to pre-pandemic levels? Featuring Allianz, NFU Mutual, RSA and Zurich
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
Blog: Not everyone wants their day in court - why the whiplash reforms can benefit from ADR
The Official Injury Claim portal was launched to the public two months ago, but Tim Wallis, chair of Trust Arbitration, suggests the introduction of alternative dispute resolution might be necessary for claimants, insurers, and law firms to realise the…
Rash of high value claims anticipated after London floods deluge basements
Loss adjusters have identified high-value claims after flash floods in London affected commercial and residential buildings, in particular properties with extensive basements.
Analysis: The importance of diversity and inclusion in claims
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers' needs.
Insurtech investment up 89% in Q2; Flock completes series A raise; McLarens takes team from Crawford; Zurich arm expands into UK
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Teething problems with the Official Injury Claim portal
Caroline Johnson, technical claims director at LV General Insurance, highlights 'teething problems' with whiplash reforms.
Hiscox/HAG arbitrators said furlough should not be deducted from BI payouts
The arbitrators who heard the dispute over business interruption claims between Hiscox and the Hiscox Action Group said that furlough payments ought not to be deducted from claims awards, Post can reveal.
Pub chain Stonegate's BI policy limits challenge could spell trouble for insurers
A business interruption claim for Covid-19 losses brought by the Stonegate Pub Company against three insurers could cause the cost of the pandemic to the wider insurance market to rocket if it is successful, lawyers have told Post.
WTW sells Irish arm to GRP; motor premiums hit five year low; Questgates acquires two firms and LV tops new customer experience report
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Cladding claims – ongoing challenges post-Grenfell
Brawdia managing director Philip Barmby considers the increasing complexity of cladding claims post-Grenfell.
Blog: The pursuit of Covid-19 injury claims
Peter Kenworthy, Keoghs partner and head of disease, considers the scope for Covid-19 injury claims.
Aviva report highlights need to 'act now' on UK climate risk
Aviva has published a seven step plan calling on the government and industry to prepare at risk homes, businesses and schools for weather events.
Intelligence: White labelling – are partnerships the way of the future?
White labelled insurance as sold by big brands is seeing lot of the action in terms of growth and innovation. But, is it because these are simply good products or is it all about the trust factor? Post investigates.
View from the Top video: Tackling climate change - managing emerging risks and reducing carbon
In this exclusive interview recorded as part of the Insurance Post Live Annual Conference 2021 William McDonnell, group chief risk officer at RSA, addresses the risk that climate change poses to insurers.
Marsh’s Edel Ryan on whether a government backed scheme will be the X Factor for live events
With normality beginning to make a return and the government having rolled out ‘Freedom Day’ on 19 July Edel Ryan, head of strategic business development, UK and Ireland for sport, entertainment and media industry at Marsh, asks if we can expect the come…