Claims
Allianz’s Graham Gibson says the time is now for sustainable claims
As the summer floods have shown, urgent action is needed to tackle climate change. Insurers have already committed to investment and underwriting targets but can also make a difference on the ground in the way they handle claims Graham Gibson, chief…
All Clear acquires Insure & Go; Liberty supports WTW sustainability accreditation; PIB buys again; Zurich enters UK PMI market
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Vast majority of public unaware of whiplash portal
Exclusive: Most of the general public are unaware of the new Official Injury Claim whiplash portal, a survey commissioned by Post has shown.
The top 30 European Insurers 2021: A turbulent time
The impact of Covid-19 saw the European non-life insurance market report a decline in gross written premium and profit after tax. Mathilde Jakobsen, director, analytics, Amsterdam, AM Best, analyses the numbers and reports on the movements in the ranking…
Spotlight on digital claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims, argues Paul Stanley, the CEO of 360Globalnet.
Spotlight on digital claims: Where next for digital claims?
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
WH Smith to launch ‘digital first’ insurance lines; WTW lines up first acquisition after Aon merger collapse; Converys Europe strikes fourth deal and Higos buys in Cornwall
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Trade Voice: Mass chair Paul Nicholls on why an ineffective Official Injury Claim portal is good for no-one
Paul Nicholls, chair of the Motor Accident Solicitors Society and senior partner at Nicholls Brimble Bhol, looks at the teething pains around the new Official Injury Claim portal and what needs to be done to ensure justice and fair compensation for…
Noise-induced hearing loss tops shrinking Elto enquiries in 2020
Total enquiries to the Employers' Liability Tracing Office fell in 2020 as more people worked from home, with noise-induced hearing loss continuing to top searches.
Analysis: The rise and flood risk of the super basement
Post investigates the rise of 'iceberg homes' and how they have pushed up claims costs after July's London floods.
Aviva’s Adam Winslow on how insurers can help communities meet the challenges of climate change
Adam Winslow, CEO of Aviva UK and Ireland general insurance, tackles the responsibility of the insurance industry to use its expertise in risk management and prevention in taking practical action on climate change.
ABI publishes child sexual abuse claims code in response to inquiry
The Association of British Insurers has this month published a code of conduct for insurers handling child sexual abuse claims, following criticism of tactics by an inquiry.
Intelligence: Insurance and politics - a story of slow progress
From when the All Party Parliamentary Group on Insurance & Financial Services was established in 1991 to the infamous 10 Downing Street summit on Valentine’s Day 2012 insurance and politics often cross paths. Post investigates the impact insurance has…
Marsh and Citi support vaccine efforts; Hudson takes majority Occam stake; Simply Business in Barclays tie up; Aston Lark strikes Irish deal; RAC picks Premium Credit
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Under the Bonnet, driven by Haynes Pro: Vehicle location, location, location
In the third of a quarterly series in association with Post, Haynes Pro shows the power of not just asking how many, but where vehicles are across the UK.
Blog: Is the industry on the right road with EV training?
Dean Lander, Thatcham Research head of repair sector services, makes the case that more targeted training is needed around electric vehicle parts.
Blog: The market has strengthened in the face of pandemic claims challenges
Claims teams must be proactive coming out of the pandemic to ensure lessons learned are not lost, posits Markel UK claims and legal services director Richard Napoli.
Analysis: Europe's costliest weather event
Floods caused by torrential rain across western and central Europe in July are likely to become the continent’s costliest weather event, raising the question of how prepared at-risk communities and insurers are to deal with the onset of climate change.
Intelligence: The future of construction insurance
Between geopolitics, a health crisis, climate change and rising costs, it’s clear the construction industry is operating within an uncertain environment at the moment. Could evergreen policies be the answer?
Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Loss adjusting on the emerald isle
Craig Harris, Criterion loss adjuster, reflects on the unique challenges of loss adjusting in Ireland.
Aviva posts highest half year GWP in UK for a decade
Aviva has recorded £2.49bn of gross written premium in the UK for the first half of 2021 up 8% on the same period of last year as it swung back to operating profit.
Ageas green parts target back on track after pandemic slowdown
Exclusive: Ageas is back on the road to tripling green parts use by 2023 after its targets were hit by Covid-19 disruption, the insurer's claims boss told Post.