Spotlight on digital claims: Where next for digital claims?
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A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing, as insurers begin to focus greater energies on digital transformation here
Digital claims processing offers significant benefits for personal lines insurers and their customers. But, while there’s been a seismic shift in the use of digital services as a result of the
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