Claims
Intelligence: Glasgow regional review
The 2021 United Nations Climate Change Conference, also known as COP26, is scheduled to be held in the city of Glasgow next week. Post investigates how the city has fared through the pandemic and how the insurance sector is supporting it.
Entries open for Post's new video series competition, Insurance Then & Now - Risk Through the Ages
Insurance Post has teamed up with Verisk to launch a new video series competition, Insurance Then & Now - Risk Through the Ages.
Insurance Post Live Claims panel session: The power of leadership and the claims talent of the future
There is a lot of attention presently on claims automation and allowing policyholders to manage their own claims through self-service options.
Allianz unveils sustainability charter; Beazley plots ESG syndicate; FOS complaints up 5%; and IQUW set to acquire Agora
Post wraps up the major insurance deals, launches and investments of the week.
OIC portal data raises 'questions' on exceptional circumstances and access to justice
Official Injury Claim data has raised questions among insurers and claimant representatives, with one expert warning trends "strongly" imply teething problems warnings hold true.
Less than 10% of whiplash portal claimants unrepresented
Ministry of Justice data shows that nine in ten claimants using the Official Injury Claim whiplash portal have done so using a lawyer or other representation.
Lockdown customer champion: James Blackham, By Miles
By Miles CEO James Blackham was outspoken on premium refunds for motor customers under Covid-19. The insurtech boss tells Post why he felt the issue needed to be tackled – and why he is not finished yet.
Post LIVE Claims: Sustainability lessons from motor must be brought to bear in home claims
Insurers have work to do to ensure that the sustainability of home insurance claims keeps pace with strides being made with motor claims, according to personal lines claims directors.
Don't miss Admiral, Allianz, Axa, QBE, RSA, Zurich and more at the Insurance Post Live Claims Event - On demand now
This year’s Insurance Post Live Claims Conference is now available on demand, bringing you cutting-edge content to your screen.
Insurance firms commit to menopause action
Crawford & Company and Partners& have marked World Menopause Day on 18 October with a new policy and commitment respectively.
Motor insurance sees biggest drop for seven years; Apollo gets new investment; Axa sets aside €1.5bn to fight deforestation; Nexus refinances; and Radius acquires Milestone
Post wraps up the major insurance deals, launches and investments of the week
Blog: Basement floods pose challenges for HNW adjusters
Loss adjusters saw claims of more than £1m after July floods hit London basements. James Long, Criterion Adjusters managing director, explains why these were so costly.
Insurers to sue government on Vnuk
The Motor Insurers’ Bureau is to recommence legal action against the government over inaction on 'unnecessary' Vnuk costs.
Blog: ‘The personal injury discount rate in Northern Ireland is in a mess’ - Discuss
The debate about the personal injury discount rate in Northern Ireland is a combination of big political forces, small political points-scoring and, perhaps, some missed opportunities, argue BLM director Alistair Kinley and partner Patrick Connolly,…
Ageas’ Adam Beckett on normal
Having moved away from the 2020 parlance of ‘unprecedented’, there is a phrase that seems to be creeping into our everyday language – normalisation, whatever that is, says Adam Beckett, chief distribution officer at Ageas UK.
Supreme Court QOCS conclusion a 'body blow' for PI defendants
A Supreme Court decision on Qualified One-way Costs Shifting provisions in the Civil Procedure Rules may 'at first blush look counterintuitive and unfair’, judges have admitted.
Chubb boss Greenberg lets loose on industry cyber failings
The insurance industry has not 'developed well' in tackling cyber risk, Chubb CEO and chair Evan Greenberg has told conference delegates.
Intelligence: Insuring automated warehouses
With warehouses increasingly deploying robots to help with the demand for next day delivery, Post investigates what challenges automation in warehouses poses for insurers.
ABI reports fraud at lowest level since 2007; Axa relaunches British Gas cover; Getsafe extends Series B; and Lockton acquires
Post wraps up the major insurance deals, launches and investments of the week.
Editor's comment: The ups and downs of 2020
2020 was a year of ups and downs for everyone. The Covid-19 pandemic struck, lockdowns began, and many were separated from loved ones. But kindness prevailed, communities were reunited, people met and talked to their neighbours. Home schooling took its…
Top 100 UK Insurers 2021
Covid-19 had the biggest impact on insurers in 2020. Commercial lines insurers suffered while personal lines insurers broadly benefited according to William Keen-Tomlinson, senior financial analyst in London for AM Best.
No ad budget for whiplash portal as insurers query signposting gaps
Insurers have queried signposting missteps around the whiplash portal as Post can reveal there is no advertising budget to raise awareness.
Blog: The villain of the piece - Insurers cannot bear the risk of ESG change alone
Insurers have the opportunity to help drive global change but they cannot do it alone, blogs Kennedys partner Fleur Rochester.
Analysis: The claims sector in a post-reform world
The launch of the whiplash portal has made it more difficult for firms to make money handling small claims, leading to firms reassessing their models. Post investigates what the sector will look like in a post reform world.