Analysis
Video: SME underinsurance with Harriet Conway
With more than five million SMEs in the UK and a recent warning that up to 40% of these may be underinsured, it is time for the insurance industry to step up and start tackling this rising problem.
SME underinsurance: Protecting customer outcomes
With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive
SME underinsurance: Fixing the SME market
Has anything changed in the SME sector since the FCA’s thematic review? And if not, why not?
The case for a united front in the fight against fraud
The insurance industry has been multiplying initiatives against fraud but is it presenting a unified front against increasingly organised scams?
Europe: The Insurance Distribution Directive and its expected impacts
The Insurance Distribution Directive aims to harmonise the regulatory landscape for insurance intermediaries in the European Union.
Asia Analysis: Hong Kong's electric roads
The growing popularity of electric vehicles in Hong Kong is creating opportunities and challenges for motor insurers writes Nicky Burridge.
D&O innovation
With a spate of innovation in the directors’ & officers’ market, how is the cover staying relevant in a constantly changing world?
Rosgosstrakh posts colossal losses amid troubled Russian motor market
Rosgosstrakh suffered record-breaking losses of Rbl8.65bn (£100m) in the first half of the year, caused mainly by car insurance as compulsory motor third party liability remains the most troubled market segment in Russia - a situation that is not…
Under attack: how widespread is appointed representative mis-selling?
The Financial Conduct Authority recently fired the first shots over mis-selling by appointed representatives but how far-reaching is this problem and what can be done to stop it?
Mandatory personal injury protocol in Scotland
The new protocol rules provide opportunities for insurers to avoid more litigation than before, but robust procedures for adhering to deadlines will be necessary to avoid any breach.
Europe: Delegated authority arrangements need to be reviewed ahead of the Iber's expiration
Although the British electorate has voted for Brexit, the UK remains a member of the European Union for the time being, and EU competition law continues to apply in the UK.
I work in insurance: Sue Chittock, Aviva
Sue Chittock is the UK diversity and inclusion consultant at Aviva and in her spare time she is an army reservist
How a board game is teaching teenagers all about risk
The insurance industry could score points among the young generation
Top 30 European insurers 2016: At the top of their game
A lack of large natural disasters, favourable exchange rates and a number of sizeable mergers have seen many of the top 30 European insurers weather the tough environment and climb the rankings
Roundtable: Autonomous driving systems need standards
Can insurers keep up with the pace of change powered by Advanced Driver Assistance Systems – especially when it comes to repairs? Post, in association with Autoglass, hosted an industry roundtable to find out
Video: Spotlight on pet insurance fraud with Crif director Sara Costantini
Only one-fifth of the UK population purchases insurance for their pet yet incidences of fraud are soaring, from £420,000 in 2009 to nearly £2m in 2014.
Diversity: How to implement a more eclectic workforce
Historically, the insurance industry has lacked diversity. When you imagine a typical insurance firm, you may picture a male, pale and stale boardroom. Increasingly, though, the industry has been implementing a range of initiatives to draw in a more…
Europe: Bermuda and its Solvency II equivalent meet the highest standards
Bermuda has been granted equivalent status under the Solvency II directive, besides being approved as a qualified jurisdiction by the US National Association of Insurance commissioners.
Spotlight: Solving pet fraud through data sharing
Pet insurance is a promising market – and one that is as exposed to fraud as other sectors
Solicitors' PI: Uncertainty ahead
Most law firms will seek renewal of their professional indemnity insurance this autumn, although an estimated one-third will renew their PII away from 1 October. The announcement that unrated insurer Enterprise has stopped writing new business leaves the…
Spotlight: Fraud at the vets
Pet claims fraud is on the rise and insurers are developing or contemplating new tools against it: a database, cross-referencing strategies and pet photographs on policy documents.
Why owners should love their pets enough to insure them
Almost four million cats and dogs are insured in the UK but a significant number of pet owners are leaving their pets uncovered.
NEDs: With great power comes great responsibility
There was a time, or so the old insurance hands say, when being a non-executive director was something of a cushy number: The sum total expected of a NED was to turn up for 12 board meetings a year, read the odd report, and play a few rounds of golf with…
Are there too many roadblocks for rehabilitation to really work?
Getting injured people back on their feet through rehabilitation can be a win for claimants as well as insurer defendants but, when working within the naturally adversarial legal system, roadblocks can quickly spring up.