Analysis
Insurers struggle to fill IT and data job vacancies laid bare
Roles that are critical to core insurance operations are still heavily concentrated in London, plus providers are struggling to fill their IT and data roles, data analysis produced by Michael Stefan, partner at executive recruitment firm Hanover, has revealed.
Millions are multiple manipulators when seeking car insurance
More than a third of UK motorists are altering five or more pieces of information when obtaining a car insurance quote, new data from Percayso Inform has revealed.
Spring Statement 2025: What insurers should know
Chancellor Rachel Reeves delivered her 2025 Spring Statement today (26 March) with a mix of spending cuts, investment pledges, and economic forecasts.
Lessons from the LA wildfires for the UK’s flood resilience
As the scale of losses from the Los Angeles wildfires becomes clear, Marcel Le Gouais examines if insurers are ready for a climate change-induced ‘new normal’ plus how the sector needs to step up efforts to improve policyholders' risk resilience.
Roles that got a pay rise or cut in insurance revealed
Some insurance employees in 2024 enjoyed a 15% uptick in their salary while others saw their wages fall by nearly 10%, according to Reed’s Salary Guide for 2025.
Is the OIC portal a success after one million claims?
With one million claims submitted over four years at a cost of £47m to the insurance industry, Scott McGee asks: Has the Official Injury Claim portal been a success?
How insurers are helping businesses grow
As chancellor Rachel Reeves says the UK must go “further and faster” to achieve economic growth, Edmund Tirbutt examines how insurance is providing the safety net required to ensure businesses focus on getting bigger and better in the months and years to…
FCA spots 30 misleading insurance adverts
Just 30 general insurance and protection adverts were amended or pulled in 2024, following intervention from the Financial Conduct Authority.
How the pandemic transformed travel insurance
Tom Luckham explores the travel insurance market post-Covid and analyses what kind of effect the pandemic had on the industry, and which effects are still lingering.
AI tops global risk index for insurance
The insurance sector is facing a seismic shift, as artificial intelligence emerges as the top-ranked risk for the year ahead, displacing all other major concerns.
When will insurance get more female leaders?
Analysis: Damisola Sulaiman highlights the barriers preventing women in insurance from attaining senior-level positions today, and questions whether the move away from diversity, equality and inclusion initiatives in the US could hamper efforts to gain…
What makes pet insurance customers happy revealed
Admiral and Agria have the greatest proportion of extremely or fairly satisfied pet insurance customers, according to the latest research by Fairer Finance.
How insurance helped and hindered the care sector
Almost five years on from the first Covid-19 pandemic lockdown, Scott McGee examines how insurers helped care providers make sense of the barrage of government guidance, why some have pulled back from offering cover, plus what the industry is doing today…
Tokio Marine warns against over-reliance on cloud providers
Incidents like the CrowdStrike outage and supply chain attacks in 2024 have highlighted the vulnerabilities of over-reliance on cloud providers and single-point solutions, according to Tokio Marine.
Increased Arctic shipping lane traffic heats up risks
As record numbers of commercial vessels and cruise ships make Arctic Polar Code journeys, Tim Evershed unpicks what this means for the insurance industry.
Insurers to deepen ties with asset managers
Insurers will deepen their ties with alternative asset managers as they shake-up their investment portfolios in a bid to boost portfolio returns, according to Moody’s.
Why PFAS is the greatest threat to insurance today
As “forever chemicals” become a growing focus of government regulation and a deluge of civil litigation, Emma Ann Hughes unpicks the potential impact of the manufacture and distribution of per and polyfluoroalkyl substances for the insurance industry.
Claims service stayed steady at end of 2024
The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.
Insurance regulation: Who watches the watchdogs?
As HM Treasury looks to the financial watchdogs to help boost the general insurance sector’s competitiveness, Marcel Le Gouais observes oversight of the FCA and PRA is starting to look very different.
Aviva’s DLG deal pushes insurance past FTSE All-Share
The UK insurance sector managed to outperform the FTSE All-Share Index on a total return basis in 2024, thanks to “major outperformers” Just Group, Beazley and Direct Line Group.
Cyber insurers face increased loss ratios
As ransomware perpetrators are now targeting larger organisations in search of higher ransom demands, cyber insurers face a a greater hit to their credit ratings, Moody’s has warned.
