Analysis

Europe: Join the caravan

Caravans and motorhomes are increasingly popular and many vacationers are choosing to take them to Europe. What insurance challenges does this pose?

Mental health: The last taboo?

Insurer attitudes towards mental health issues are not always enlightened - as the number of Financial Ombudsman Service complaints shows - but there are signs of greater understanding and that includes employees too

Apprentices: You're hired!

A growing number of school leavers are choosing work over university and the insurance sector is capitalising on this wealth of much-needed young talent

The Claims Process: Together again

Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation

SMEs: All things unequal

Last year’s FCA thematic review found a gap between what SMEs expect of their insurers and the service they actually get. What can insurers do to make SMEs feel more valued?

Drones: Attack of the drones

Unmanned aircraft and the risks they pose are under close scrutiny from the London market as it tries to decide what can and cannot be covered

Fraud: The fight goes on

The insurance fraud taskforce has reported, but now we are in limbo, so will there be work to ensure the report’s recommendations materialise or will it be a missed opportunity?

Construction: The fall guys

New safety regulations and sentencing guidelines will place additional pressures on firms to ensure construction safety – and it is likely SMEs will find it hardest to comply

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