Reputation
CII’s Connell tackles FCA’s latest Greatest Hits compilation
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, outlines how firms can push back against the notion they are all as bad as each other.
ABI warns insurers there is ‘no room for complacency’ on DEI
The Association of British Insurers has published an update on its progress towards becoming the “most diverse, equitable and inclusive sector” in the UK.
Trade Voice: Bila’s Dan Brooks on whether dispute clauses are fit for purpose
Dan Brooks, British Insurance Law Association committee member and policyholder coverage lawyer at Wynterhill, discusses the often-missed opportunity that arises from appropriate drafting of a disputes clause within insurance policies.
Why event cancellation insurance remains relevant
Leigh Ann Rossi, chief operating officer within the sports and entertainment group at NFP, and Marc Blumencranz, managing director of sports and entertainment, explain how climate change, power outages, civil unrest, national mourning and health has kept…
Aon unveils operational risks solution; Admiral launches PI policy; Clear inks another deal
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
How allies helped insurance’s LGBTQ+ community
During a Dive In Festival event, LGBTQ+ community members explained the impact allies who “show up” and don’t “shy away” from important conversations have had on the insurance industry.
Big Interview: Dame Inga Beale
As the ninth Dive In festival kicks off, Dame Inga Beale tells Emma Ann Hughes she doesn’t see the greater diversity, inclusion and modernisation she pushed for as Lloyd’s first female CEO as her legacy — but as her continuing mission.
LMA launches ESG Academy; Brown & Brown's latest deal; MS Amlin appoints CFO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Are the City’s insurers struggling to stay sober?
Analysis: Frances Stebbing explores how the City of London’s drinking culture has been challenged and whether the sector finally recognises it needs to allow people the option to wake up as fresh as a daisy if it wants to attract and retain fresh talent.
Greenpeace targets reinsurers at Monte Carlo Rendez-Vous
Protesters have disrupted the annual reinsurance meeting in Monte Carlo, pleading with the sector to stop coverage for deforestation and oil exploration in Congo.
Gallagher expands SME & PL ops; SRG launches sports and media division; RSA appoints commercial CUO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
View from the top: Aon’s Helen Payne on human sustainability
Helen Payne, UK director of human sustainability at Aon, outlines what steps firms are taking to look after their employee's wellbeing.
How the circular economy will change insurance
As more manufacturers become involved with recycling and sustainable production, Brian Rainbow, UK property and package segment leader at CNA Hardy, considers the implications of the circular economy for the insurance industry.
Why claims don't get better with age
Bill Brower, vice president of industry relations at Solera, explains why touchless claims could prevent the collateral damage caused by a claim failing to be quickly attended to.
Diary of an Insurance PR: SEC Newgate's Vanessa Chance
Vanessa Chance, director of communications at SEC Newgate UK, raises the profile of Insurance United Against Dementia, learns more about using artificial intelligence in communications plus handles a potential reputational risk issue.
Embedded insurance: Blind to the risks?
Analysis: David Worsfold examines whether wrapping up insurance with other products risks obscurity, especially if there is a poor understanding of consumer behaviour in a digital environment.
Aviva expands underwriting appetite; Flood Flash with Hiscox; Dual deal
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is Hiscox no longer the big bad BI wolf?
Editor’s View: Scott McGee considers how lessons can be learned from how Hiscox, which bore the brunt of the initial reputational hit from Covid-related business interruptions claims, has moved on.
Insurers unsure what diversity data they can collect, legal experts say
Firms have been urged to collect diversity data on a voluntary basis to be able to make “positive action steps” towards change.
MGA service superior compared with ‘monolithic’ insurer approach
Standards have slipped for “big household name” insurers and MGAs have stepped up to offer a “tailor-made” service which is making them the partner of choice, brokers have revealed.
Amanda Blanc tells industry to ‘stand together’ following NZIA fallout
Aviva’s Blanc asked three things of the industry in the fight against climate change and said it remains the “most important issue” we face regardless of recent events.
Direct Line ordered by FCA to reassess historical total loss claims
The Financial Conduct Authority has ordered the motor insurer to go back through five years of claims, after admitting it had underpaid some car and van insurance customers.
Joined-up data is key to Consumer Duty compliance
Risto Rossar, founder of insurtech Insly, says insurers that still rely on Excel, Word, and a mishmash of management systems will fail to comply with the FCA's Consumer Duty.
Allies needed for underrepresented voices to be heard
Leaders in the financial services sector have shared the importance of how allies push for a more inclusive environment, but need more to step up and speak out.