CII’s Connell tackles FCA’s latest Greatest Hits compilation

Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, outlines how firms can push back against the notion they are all as bad as each other.

Regulators are often accused of regulating with the benefit of hindsight. That cannot be said of the Financial Conduct Authority’s recent ‘Dear CEO’ letter on insurance and the Consumer Duty.

The

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