Professionalism
Trade Voice: A code of ethics is a must for all
We hear a lot about standards within the UK insurance market, some of it from broking representatives.
C Suite - Broker: Universality challenge
The basic principle that underpins insurance is that of pooling of risk.
BIA Countdown: Achievement winner reflects: Q&A with CII chief executive Sandy Scott
Since their inception, the British Insurance Awards have become the unrivalled badge of excellence for the insurance sector, raising standards across the industry through their showcasing of best‑of‑breed performance and innovation.
Trade Voice: Standards drive needs unified voice
The new year has seen a significant raising of the volume in the debate around standards and professionalism.
CII targets retail as insurance giants fail to meet Aldermanbury standard
Aviva and DLG among those that failed to meet the terms of the declaration.
Career development: AIG handed chartered status
AIG has become one of 24 firms to have been awarded chartered insurer status by the Chartered Insurance Institute.
Chartered status: Raising standards
Amid an industry-wide drive for improved standards, how will the CII’s consultation on changes to its corporate chartered status criteria affect firms seeking to stand out from the crowd?
Biba to consult on professional standards in 2014
The British Insurance Brokers’ Association is to conduct a consultation on professional standards within the broking industry in the first quarter of 2014.
Broker standards body launched
A new standards body has been launched to improve behaviour and standards in the broking industry.
Expertise in Action: Broker: Sharper focus
Combining a generalist approach with specialist knowledge is essential for insurers seeking to differentiate themselves from the competition.
Career development: Bluefin pioneers level-four apprenticeship
The launch of the general insurance level-four apprenticeship for school leavers has been marked by an event at the Chartered Insurance Institute's historic Aldermanbury head office in London.
Your say: Celebrate Aldermanbury success
Last week’s article ‘Aldermanbury initiative’s future unclear as insurers struggle to meet its terms’ (5 September) questioned the success and future direction of the Aldermanbury Declaration.
Ethics: Do the right thing
The insurance industry may need a root and branch overhaul of its approach to ethics. But with claims that companies don’t actually understand the issue, the road to restoring trust is set to be rocky.
View from the Top: Revealing the ‘us’ in customer focus
In order to regain the trust of our paying public we need to focus on their needs, not ours.
Independent Broking: Back to basics
With tough times facing the industry, insurers and brokers have to embrace their traditional roles to be successful
British Insurance Awards 2013: Investing in the Profession Award
Allianz got talent
Expertise-in-Action: Q&A with Richard Smith
In recent years the insurance industry has made a concerted effort to improve its record on professionalism.
Expertise in Action: Professionalism: Testing, testing
Testing, testing
Expertise in Action: Professionalism: Pros & Cons
Qualifications aren’t the be-all and end-all when it comes to professionalism – training, working together and sharing knowledge across the industry are equally important.
Relocation: The ex-pat factor
Following the news Allianz Insurance chief executive Andrew Torrance is moving to the US, Post quizzed senior British insurance professionals who have moved overseas on what he can expect.
View from the Top: Engaging young talent
The CII's Joyce Ang explains how the organisation is helping young talent engage with professionalism and also help to inspire other young people to join the industry.
Interview: Chris Hanks: End of an era
Set to retire later this year, Allianz Commercial general manager and former CII president Chris Hanks reflects on 45 years in the business.
View from the Top: The human touch
Technology is changing the face of underwriting, but it musn’t be at the cost of traditional expertise, says David Williams.
Your say: Don’t tar all fraud staff with the same brush
I applaud the Financial Services Authority’s interest in how insurers use private investigators.