Professionalism

Not just smoke and mirrors

Roger Flaxman argues that promoting professionalism within the industry is not enough, more needs to be done to promote the image of insurance to the general public.

Breaking the mould

This week, the Insurance Industry Working Group published its blueprint for the future of general insurance, highlighting the need to increase customer confidence and trust through improved financial education. With this in mind, Sandy Scott explains…

Ready and stable

His boss Andrew Torrance recently quipped that boring is the new sexy, which is why Allianz Insurance's commercial boss, Chris Hanks, boasts of the benefits of stability at the group. He is also a firm believer in training and development, as Sarah Hills…

Ethical with integrity

David Slade has had a rollercoaster of a career, and is as enthusiastic about the general insurance business now as he was when he started in 1961. Ant Gould details some of his achievements.

CII taskforce meets

The Chartered Insurance Institute's new taskforce of senior general insurance practitioners has met ...

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