Professionalism
Intelligence: Procurement - making two-way partnerships work
Procurement in the 1980s and 1990s was all about who you knew. Tender processes then took over but today the market relies on a rolling review system to ensure customer service levels remain high and partners are delivering as they should on a day-to-day…
Trade Voice: Malcolm Hyde of CILA on staying relevant
The executive director of the Chartered Institute of Loss Adjusters, Malcolm Hyde, offers a guided tour of how the association came into being, its ongoing dedication to professional standards and preparing for the challenges of tomorrow.
CII boss Sian Fisher on reacting to the coronavirus crisis
There have been three occasions when Sian Fisher, CEO of the Chartered Insurance Institute, went to the office and thought “things will never be the same again”.
Analysis: How insurers are helping employees juggle home schooling with work: Joe Wicks excercise videos, support groups and emergency leave
“I’ve just done my first two hours of teaching this morning and I have new found respect for the teaching profession, that’s for sure”. That was one of the responses Post's content director Jonathan Swift received when asked what employers are doing to…
Manchester and Williams call on MGAs to sign up to chartered status
Managing general agents have been called on to apply for the Chartered Insurance Institute's chartered title, which launched yesterday.
CII ready to be 'held to account' over corporate chartered status refresh
The Chartered Insurance Institute is ready to be held to account, having rolled out its priorities for refreshing corporate chartered status last year, professional standards director Melissa Collett told Post.
Compliance experts and trade bodies praise outgoing FCA boss Andrew Bailey
The market has hailed Andrew Bailey as having run a steady ship at the Financial Conduct Authority and congratulated him as he heads to the Bank of England to replace Mark Carney.
Q&A: CII society chairs
Following recent changes to the Chartered Insurance Institute's societies, Post caught up with Sue McCall, chair of the Society of Claims Professionals, Kevin Hancock, chair of the Society of Insurance Broking and Philip Williams, non-executive director…
Gilchrist Standard unveils broker rating platform
Start-up firm Gilchrist Standard has rolled out a ratings service grading brokers A, B or C.
Claims Apprentice 2020 – sign up now to take part in series two
After a phenomenally successful first series Insurance Post is delighted to say that we have teamed up with law firm Kennedys again for a second series of The Claims Apprentice in 2020.
Blog: When is a professional not a professional?
Many organisations seek to employ professionals assuming they have the characteristics to bring reputational premium to organisations. Jyoti Navare, chartered insurance practitioner and associate professor at the Department of Economics at Middlesex…
British Insurance Awards at 25: The judges reflect on the changing market
With the deadline for entering the British Insurance Awards getting ever closer, what better time to introduce the judges who will be casting an eye over these years submissions? Post canvasses them for their favourite memories of previous BIAs and their…
Claims Apprentice 2019: meet the six final candidates
After short-listing 30 talented candidates for interview, we can finally reveal the six successful claims professionals that have been selected for the first series of Claims Apprentice.
Blog: Why you should get involved with The Claims Apprentice in 2019
From automation to digitalization; from controlling claims inflation to the legal framework for driverless cars, it could be argued that working in claims has never been scarier – but more exciting.
Allianz's Stephanie Smith: Insurance needs to be louder and prouder
Insurance makes the world go round and Stephanie Smith, chief operating officer at Allianz, says the industry should be prouder of its daily accomplishments.
This month in Post: Prizes, proposals and pledges
This month began with a bang as the annual British Insurance Awards highlighted the talent in the sector in 1950s style, with industry stalwart John O’Roarke being handed the Achievement Award.
The CILA’s Malcolm Hyde on maintaining the value of UK qualifications post-Brexit
Professional qualifications play an essential role in building industry trust and recognition on the global stage, says Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, however, the UK’s Brexit vote could put this into…
State of the Broker Nation 2018: Probing broking
Michèle Bacchus spoke to brokers to find out their thoughts on regulation, their trade body and their opinion of the UK insurance market
Diversity and technology can transform insurance
There is a greater overlap in tackling the industry challenges of embracing technological innovation and winning the war for talent than many might think argues Allied World’s Mike Garrison.
MGAA'S Peter Staddon on giving young entrepreneurs a hand up 'the greasy pole'
The insurance industry can sometimes be slow to embrace change but Peter Staddon, managing director at the Managing General Agents’ Association, says it's time to help young professionals on their journey.
CILA's Malcolm Hyde on communicating with Millenials
If progess in technology and society continues at its current rate Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, believes the ability to learn from the past, be adaptable, reliable and professional will bemore important…
Loss adjuster rankings 2017: Foreword by CILA
As Post reviews the loss adjusting section in its biennial rankings, Malcolm Hyde, executive director of the Chartered Institute of Loss Adjusters, explains that the continued professionalism of loss adjusters keeps them centre of the claims market.
India Q+A: Sainesh Dar, Chartered Insurance Institute
Insurance Post speaks with the Chartered Insurance Institute's South Asia and Middle East regional head Sainesh Dar about the organisation's work in India.