Outsourcing
Tawa targets US growth
Risk capital and insurance services provider Tawa has outlined plans to increase its investment in the US marketplace.
Post Europe: View from the Top - Opening up all channels
New controls on distance selling are being considered by the Turkish regulator. This specific regulation will improve consumer access to cover and enable insurers take full advantage of the significant opportunities this growing market has to offer.
View from the Top - Opening up all channels
New controls on distance selling are being considered by the Turkish regulator. This specific regulation will improve consumer access to cover and enable insurers take full advantage of the significant opportunities this growing market has to offer.
Aviva enhances outsourcing agreement with nine year HP deal
Hewlett-Packard today announced Aviva has signed a nine year messaging contract based on Microsoft Business Productivity Online Suite designed to improve productivity and enhance collaboration across all of Aviva's global regions.
Public sector cuts: Risk management savings - a false economy?
The squeeze on public sector spending is about to get tighter. Jakki May examines the ways in which its employees, brokers and underwriters need to get the best out of insurance, without compromising quality.
Capita insurance boss promoted to board in shake up
Vic Gysin, the divisional director for Capita's insurance and investor services division, has been appointed to the group board as part of shake up.
RI3K trio join rival Xchanging
Xchanging has appointed Mark Badman, Alan Ratcliff and Greg Denham to its Xchanging Ins Sure Services arm.
Postscript - five years ago: NU looks to offshore more IT jobs
Looking through Post's back catalogue paints a unique picture of more than 150 years of insurance news, as this highlight from five years ago reveals.
Claims supplement: The faces of the new revolution
Claims are often said to be the shop window of the insurance industry, but with many firms stuck with legacy issues do new entrants have the greatest advantage when it comes to innovation. Stephanie Denton approached firms across four distinct sectors —…
PSTF: Maintenance contracts trap insurers in outsourcing deals
Insurers often find it hard to break free from longstanding outsourcing relationships because they are built on maintenance- based contracts they fall into.
RBS Insurance consults with a 1000 staff ahead of Indian outsourcing move
Royal Bank of Scotland Insurance could offshore more than 300 back office roles to India after launching a consultation with more than a thousand staff last week.
Crawford appoints six new UK sectional heads in shake up
Crawford & Company UK has reorganised its general insurance business into six business sectors in a move it claims will align it more closely to its clients’ distribution and provide an improved operational focus.
In series - Property claims: Wait less programme
Technology has the ability to deliver improvements and increase efficiency in property claims handling. Sam Barrett reports on some of the advances being made and the benefits they can bring.
ECJ ruling delivers blowover outsourcing VAT costs
VAT experts have predicted insurance companies could be liable for increased costs, after being dealt a blow by the European Court of Justice.
PwC: ECJ ruling throws a spanner in the works for outsourcing plans
Pricewaterhouse Coopers has warned outsourcing costs for insurers could jump by 20% following what it described as "unexpected decision".
RSA extends outsourcing deal with Accenture until 2015
Accenture has signed an extension to its application outsourcing, systems integration and management consulting agreement with RSA for an additional three years through 2015.
Supply chain failure: new report
Supply chain failure is increasingly common according to a new survey from the Business Continuity Institute. The research from 35 countries shows that over 70% of organisations recorded at least one supply chain disruption in 2010.
UK insurers warned about new 20% EU tax hit on outsourcing
The UK insurance industry has today been warned it is set for increased costs on outsourcing as other EU countries force through the removal of the VAT exemption on outsourced claims handling.
Aviva hands HR reins to outsourcer Hyphen
Aviva is outsourcing part of its HR function in a move that will hand responsibility for the management of recruitment administration activities to specialist process outsourcer Hyphen.
BGL: no plans to float as pre-tax profits increase
BGL Group chief executive Peter Winslow has stressed the intermediary still has no plans to seek private equity backing or float, despite noises from rivals including Hastings Direct.
Interview - Patrick Snowball: Turning the light on at Suncorp
When Patrick Snowball headed to Brisbane to take the reins at Suncorp, many in the UK industry were surprised. Jonathan Swift finds out why he took this particular job offer and his plans for his tenure.
Lloyd's company ties up outsourcing deal with Direct group
Sagicor Life at Lloyd’s has revealed plans to develop further into the group life market in the UK and Europe by announcing that it has reached an agreement with Direct Group to transfer its quote and administration services to Direct Group.
Lloyd's company ties up outsourcing deal with Direct group
Sagicor Life at Lloyd’s has revealed plans to develop further into the group life market in the UK and Europe by announcing that it has reached an agreement with Direct Group to transfer its quote and administration services to Direct Group.
BIS 2010 - News: Demand for actuaries on the increase
The actuarial profession is undergoing a 'Y2K moment', as the demand for skills increases under looming regulatory proposals, according to WNS Global.