Outsourcing
In series - Claims management: Making the most of technology
With the internet playing an increasing role in customer’s lives, Sam Barrett reports on the failure by the insurance industry to invest in claims technology systems to harness this.
Xchanging names broking boss
Xchanging has appointed Artur Niemczewski as managing director of Xchanging Broking Services.
Start-up taps into insurer PI claim fears
A new legal process outsourcing firm is in trials with "a number" of insurers and brokers to capture third-party personal injury claims.
Clydesdale broker push starts off with Panacea
Scottish bank Clydesdale has set its sights on investment in the intermediary sector in a bid to expand its presence in the UK insurance market.
LDC set to test market for £70m Davies sale
Private equity house Lloyds Development Capital is understood to be looking to test the market for realising its investment in claims management and loss adjusting firm Davies and may sell if an offer comes to match its price.
BIS countdown - outsourcing innovation: Major makeover
As growth demands surpass in-house capabilities, Jeremy Owenson looks at how modern day outsourcing can more easily produce mutually beneficial solutions.
Legal Assistance Direct launches out of Capita acquisition
Legal Assistance Direct has confirmed its entrance to the insurance market following the acquisition of Capita Assistance legal helpline business.
VFM announces £40m saved in fraud detection
VFM Services has revealed it has topped £40m in savings for its clients since 2004 - almost entirely related to sub £5k claims.
Capita Consulting launches financial services practice
Capita Consulting has launched its new financial services consulting practice, appointing Tony Tarquini, formerly head of financial services at Celerant Consulting, to head up the new operation.
UK-Indian traing relations: A passage to India
The UK has long looked at India as a trading partner, especially its outsourcing sector. Following a recent visit by a delegation led by the Prime Minister, Daniel Dunkley looks at how the insurance industry is building its own links with the country.
Interview - Peter Harmer: Next in line
Peter Harmer
Cigna swoops for Vanbreda International
Global health service company Cigna has acquired Vanbreda International, based in Antwerp, Belgium.
Xchanging nabs two in Capita reunion
Xchanging today announved two new additions to the senior management team for Xchanging Broking Services, Xchanging Insurance Services (XIS) and Xchanging Claims Services.
View from the top: Looking for opportunities
In my regular discussions with clients, I am constantly impressed by the innovative ways in which they are meeting the challenge of growing their business, not just in the current financial climate, but in facing the radical economic shift that lies…
Mitie targets top spot in property claims sector
Strategic outsourcing specialist Mitie has unveiled ambitious plans to become the leading property claims company within five years, after announcing its entry into the market this week.
Esure IT platform outsourced in £26m Capgemini deal
Esure has migrated the majority of its IT platform to Capgemini in a multi-million pound outsourcing deal.
Xchanging enters Italian market
Xchanging has entered the Italian outsourcing market after forming a partnership with SIA-SSB.
Claims outsourcing firm sees losses narrow in first half of 2010
Resources in Insurance Group, a provider of claims management and consultancy solutions to the UK insurance profession, this morning said revenue increased by 35% to £925 146 (2009: £687 805) for the first six months of 2010.
Aviva and Xchanging bosses outline Indian plans on Cameron trade relations trip
Aviva wants to boost its stake in its Indian joint venture to 49 percent as soon as regulations allow, according to a report on Reuters.
North-west broker expands business
Insurance Broker LJM Partnership has moved to new premises in Bredbury, Stockport in a move that it says puts it in a position for further expansion.
Former Capita manager joins listed outsourcing firm
Resources in Insurance Group has appointed David Codling as consultant, claims and development.
Aon in $4.9bn swoop for outsourcing firm
Aon has agreed a deal to acquire HR consulting and outsourcing company Hewitt Associates for $4.9bn, consisting of 50% cash and 50% Aon stock.
Xchanging in Italian swoop
Xchanging has signed a letter of intent with SIA-SSB, the European specialist in financial and payment systems services, to form an Enterprise Partnership.
MGA staff offered new roles in outsourcing deal
Five UK General staff are set to be affected after the underwriting agency signed an outsourcing agreement with Direct Group.