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Watch Marsh, Axa and Willis discuss how technology can help you keep up with the pace of change expected by today’s insurance customers?
Customer are more demanding and expectant than ever. Fuelled by the increased digitalization of their daily lives, consumers expect products and services that are both tailored to their needs and delivered at speed. And just because they bought something…
Q&A: Genasys co-CEO Andre Symes discusses the fundamental questions for insurance startups in an evolving technology ecosystem
With the changes to the technology ecosystem recently, the possibilities for insurance businesses have grown exponentially. Andre Symes, joint-CEO at Genasys, talks about how startups are using new technologies to pivot their businesses at pace with the…
HDI in London market launch; Marsh teams up with Pedalsure; Zurich UK bolsters healthcare offering and BMS in Tysers swoop
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Roundtable: Improving quote conversion, retention and profitability in the personal lines market
Adding online payments and ensuring consistent service could be a key differentiator for insurers in winning new business and retaining existing customers. At a recent roundtable sponsored by PayPal an expert panel discussed the need for simplicity and…
Spotlight: Digital culture - Collaboration and innovation to fill the digital skills gap in insurance
Involving teams with process improvement projects can be a game-changer, according to ABBY solutions marketing manager, insurance, Eileen Potter, not least in creating a culture of collaboration
Insurance Live 2021 Claims panel session – Fraud: How can insurers best prepare for future trends?
There is a lot of talk about how the pandemic might impact insurance fraud trends.
Insurance Live 2021 Claims panel session: What does ‘good’ look like for claims in 2022?
It sounds like a simple question; but given the turmoil of the 2020 and 2021 - and trends that were already being talked about and predicted before Covid-19 took a grip on the UK, what do customers now expect from insurers when it comes to handling their…
Insurance Live 2021: Claims panel session - digital end-to-end claims, can insurers match customer expectations?
The seamless end-to-end digital claims journey has been long touted as a goal for many insurers. But how close is the reality?
Admiral, Covea and Hastings back Drive Score launch; Abacai teams up with Ticker; Bollington to rebrand under Gallagher; Aviva extends Founders Factory tie-up; and Cover Genius seals Series C raise
Post wraps up the major insurance deals, launches and investments of the week.
British Insurance Awards 2021: Technology, Digital and Outsourced Partner Awards
The winners of the British Insurance Awards were revealed on Wednesday 15 September at Battersea Evolution.
Listed insurtech market cap surpasses $22bn; motor start-up Adiona plans to take on 'outdated' incumbents; Dale Partners gets Lloyd's green light; and Zurich unveils £750m MGA capacity deal
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Upcoming Webinar: Watch Aston Lark, Arch and Zurich discuss how to break down barriers to become truly customer centric
Is it too difficult to imagine a world where the policyholder is front-and-centre of everything that an insurance company does?
All Clear acquires Insure & Go; Liberty supports WTW sustainability accreditation; PIB buys again; Zurich enters UK PMI market
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spotlight on digital claims: Reducing the void between insurance and retail
Amazon’s recent announcement about its Insurance Accelerator is a stark warning for ‘Wizard of Oz’ claims, argues Paul Stanley, the CEO of 360Globalnet.
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
Insurtech investment up 89% in Q2; Flock completes series A raise; McLarens takes team from Crawford; Zurich arm expands into UK
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
WTW sells Irish arm to GRP; motor premiums hit five year low; Questgates acquires two firms and LV tops new customer experience report
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Intelligence: White labelling – are partnerships the way of the future?
White labelled insurance as sold by big brands is seeing lot of the action in terms of growth and innovation. But, is it because these are simply good products or is it all about the trust factor? Post investigates.
Insurance Post TV ESG special: Do customers care about how sustainable their insurer is? Featuring Allianz, Parhelion and We Are Guernsey
Today Insurance Post reveals the latest episode of its ‘magazine-style’ television show, which aims to get under the skin of some of the best read stories and articles that have appeared in print or online recently.
The death of insurasaurus? Why complacent and out of touch insurers must overhaul their business, and their image, to survive
Like other corporate dinosaurs, many insurers face extinction if they don’t become less reliant on old ways of doing things and robust barriers to entry.
Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
Motor insurtech Caura raises $4.2m and strikes deal with Jaguar Land Rover
App-based insurtech Caura has revealed that its motor insurance conversion rate from quote to purchase is two times the market average having raised $4.2m (£3.03m) to expand its offering, including a new B2B offering for car manufacturers starting with…
Aegis launches assailant parametric product; Amicus in MBO; Davies buys two; and Vitality Car launches
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Digital claims - The final frontier
The front end of personal lines is like a gold rush town where the gold has already gone. But Paul Stanley, the CEO of 360 Global Net, argues the next frontier for pioneers is claims - and it may be the last.