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2018 Insurance Marketing & PR Awards: Full list of winners
LV was acclaimed as the Insurance Brand of the Year at last night’s Insurance Marketing and PR Awards
Blog: Technology - right or wrong for claims (or both)?
Insurers building the new claims portal must be careful not to force clients down a path they don’t wish to go argues Minster Law director of claims Marcus Taylor, who points to public concerns over technology as a major obstacle to overcome
Blog: The four stages of insurance innovation - a model to make sense of the market
Insurtech innovators comes in many different shapes including 'angsty', 'arms length' and 'armchair'. However, Dan White from Ninety Consulting argues large businesses should aspire to be 'all- together' innovators to maximise digital opportunities.
Blog: Open banking offers a new insurance distribution channel
Some might have already labelled it a failure but open banking will continue to evolve and insurers should sit up and take notice. That is the view of The Marketing Eye's Neil Edwards, who believes these platforms could eliminate form filling and make…
Blog: Why partnering is the only show in town for insurtechs
For most insurtechs the question no longer seems to be whether to partner up with an incumbent, but what the nature of the partnership should be. Marketing Eye CEO Neil Edwards explains what could be learnt from fintechs such as Revolut, Monzo and…
Analysis: Social media is making virtual kidnap and ransom a reality
In a world where political volatility is rife and where an individual’s net worth and lifestyle are discoverable through a Google search or Instagram feed, kidnap for ransom has never been easier or more lucrative. As the threat to clients increases, so…
Interview: Simon Walker, 1st Central
It’s been 10 years since motor broker 1st Central launched in the UK, with policies sold exclusively over the phone or the internet. Simon Walker, who became CEO of parent company First Central Group in January, expects online giants like Amazon or…
Analysis: Cyber bullying
Cyber cover is entering personal lines and offering protection against online bullying. But is it really a place for insurers?
Analysis: Turning incumbents into insurtechs
Innovation labs, investment vehicles and strategic partnerships; Edward Murray looks at the ways in which insurers are facing up to the challenges of a digital future
Blog: Should travel insurers take 'permanxiety' seriously?
Insurers should harness technology to enable clients to anticipate employees’ medical and security threats abroad. And as a result help reduce the risk of permanxiety, claims Chris Knight, head of corporate assistance services at Cega
Analysis: Travel insurance in a digital world
For so long seen a laggard in terms of embracing the potential of digital, travel insurance is changing. Rachel Gordon reflects on some of the latest developments that might halt to the downward trajectory in premiums that has been a reality since 2014.
$1.7bn fintech bank Revolut to launch new insurance products after closing Series C funding
Fintech banking start-up Revolut has outlined plans to launch further insurance products after closing its latest funding round, raising $250m (£181.6m) to become Europe's latest tech unicorn.
Blog: What Cambridge Analytica means for AI in claims
Insurers and lawyers trying to automate claims through artificial intelligence must be careful not to violate ethical boundaries, explains Andrew Dunkley, head of analytics at BLM, pointing to the Cambridge Analytica scandal as a warning sign.
Brightside's Mark Cliff on becoming a digital broker
Mark Cliff, executive chairman of Brightside, explains how brokers can make the most of the digital world.
Blog: The race to the GDPR finish line is on – but don’t lose sight of the customer
2018 presents some big challenges for the motor insurance sector, not least of which is the General Data Protection Regulation. James Roberts, business development director for insurance at Europcar UK Group, believes partners can help insurers here.
Interview: ABC Investors - Bunker, Cassidy, Castle, Horton and O’Roarke
With their restrictive covenants expiring at the end of 2017, the former LV general insurance management are now free to re-enter the market. Jonathan Swift speaks to the quintet about their new consortium ABC Investors, digital innovation and what it…
Digital Fineprint CEO hails 'insane' year after £2m investment
Insurtech start-up Digital Fineprint has closed a second ‘venture’ investment round by raising $2.7m (£2m) lead by a firm that includes Nutmeg and Fan Duel among its portfolio.
Spotlight on professional indemnity: SME cover for 2017 and 2018
The competitive insurance market has triggered low premiums for professional indemnity cover but Terry Pegg, director of sales and marketing at Tokio Marine HCC, argues this does not mean that standards in policies or service levels should be slipping.
Interview: Daniel Schreiber, Lemonade
Lemonade CEO Daniel Schreiber talks about the expansion plans of the US-based start-up that uses artificial intelligence to validate claims and donates profits to charities.
Q+A: Willis Towers Watson's Angelini on China's online advance
Kevin Angelini, head of strategy, insurance consulting and technology, Asia-Pacific, at international broker consultancy Willis Towers Watson offers his thoughts on China's online insurance phenomenon.
Muang Thai Insurance offers driving smartphone app
Thailand insurer Muang Thai Insurance has released an idrive motor smartphone app which uses UK insurtech start-up Inzura's app and cloud based platform.
Eviid targets insurers with evidential video application
Insurers are being urged to consider an evidential video application as a firm successful in the third-party administrator and loss adjusting markets targets the sector.
Blog: LV's Sue Jones on her fraud-fighting career
Sue Jones, head of GI fraud strategy at LV, explains how fraud became an industry focus.
Asia usage-based insurance Q+A: Morten Gregersen, Scope Technology
Morten Gregersen, business development director Asia, Scope Technology, explains the opportunities for usage-based insurance in Asia-Pacific.