Fraud
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Insurance market has rushed automation – survey
Many technology professionals at insurers and MGAs believe the market has rushed into automation, according to a survey by RDT Tech.
Ageas reveals AI has saved business more than £4m
Ageas has saved more than £4m due to the use of artificial intelligence, with £2m of the savings coming from AI-enhanced fraud models.
Unforeseen impact of generative AI on insurance
Rory Yates, chief strategy officer of EIS, explains why labelling everything as generative artificial intelligence is confusing at best, and at worst could be a very dangerous mistake.
Chicken shop owner has wings clipped for fowl play in fraudulent fire claim
A chicken shop owner and his brother have been handed prison sentences following investigations by Allianz and Sedgwick into a fire in 2018.
How insurers can up their claims game
Insurers love to talk about claims exaggeration, but David Worsfold asks: are they guilty of some exaggeration of their own?
Diary of an Insurer: Clear Group’s Neil Grimes
Neil Grimes, claims director of Clear Group, gets out on the track to experience a demonstration of autonomous driving and catches up with the claims team of a recent acquisition.
Saga sells Caravan book; CFC’s fintech cover; Lockton’s head of parametric
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Reminder: Claims and Fraud Awards deadline is 14 June
With a deadline of 14 June you have just over a week left to get your entries in for the 2024 Insurance Post Claims and Fraud Awards.
Howden’s purchase; Ecclesiastical’s schemes tool; Hiscox’s schemes head
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Allianz’s Fletcher on fraud prevention in the age of technology
View from the Top: Ben Fletcher, director of financial crime at Allianz Personal, calls for the industry to prioritise prevention over reaction in the fight against fraud.
How Labour could reduce the cost of motor insurance
Analysis: Emma Ann Hughes examines efforts by the industry to push down motor insurance premiums and whether politicians could force providers to take more extreme action.
One in 10 claim images flagged for potential fraud
One in 10 images from claims have been flagged for fraud concerns, according to Kaye Sydenham, Verisk’s anti-fraud product manager.
Exploring the ethnicity penalty in insurance
As the insurance industry is once again accused of discriminating against individuals living in ethnically diverse areas, Aamina Zafar considers whether providers should do a better job of demonstrating racism isn’t a factor in pricing policies.
Hannah Gurga, Association of British Insurers
Hannah Gurga, director general of the Association of British Insurers, maintains her 18th position on the Insurance Post’s Power List thanks to her efforts to prove the industry’s worth to whoever will occupy 10 Downing Street later this year.
Ageas’ sustainability workshop; Addept acquires Policywise; Co-op’s renters insurance
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Toilet fraudster’s claim hits the fan
A claimant, who attempted to claim for £200,000 after slipping in a restaurant toilet, is now facing the prospect of having to repay at least £40,000 in legal fees after being found to be fundamentally dishonest.
Keoghs and LV crash fraudulent street racer's claim
Keoghs and LV have saved £135,000 in a fraud case where the claimant was found to be street racing, and taking part in a joint criminal enterprise.
FCA warns against Tempcover clone targeting TikTok
The Financial Conduct Authority has issued a warning on fraudsters claiming to be FCA-authorised firm Tempcover, claiming to be the short-term insurance specialists on TikTok.
ICG invests in Staysure; Jensten buys broker; Questgates’ legal rebrand
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Q&A: Roi Amir, Sprout AI
Frances Stebbing speaks to Roi Amir, CEO of Sprout AI about how insurers can rebuild policy holders trust in artificial intelligence and why insurers need to bring customers along for the digital transformation journey.
Civil injury fraudster caught out by ‘Jeremy Kyle’ appearance
A fraudster has been convicted of exaggerating her civil injury claim after being caught out by footage of her on ‘The Jeremy Kyle Show’.
Ageas catches out fraudster who lied about burglary
A fraudster has been convicted after he made a claim to Ageas for goods he said were stolen that had instead been sold on an auction site.