Fraud
Fraudster who repeatedly targeted RSA is jailed
A man who repeatedly filed fake home insurance claims to RSA for broken phones, laptops and televisions using a variety of false identities, has been jailed for 20 months.
Big Interview: Helena Evans, Criterion Adjusters
Helena Evans, managing director of Criterion Adjusters, speaks to Emma Ann Hughes about the sexism she encountered, growth plans for her business and her hope to encourage others to follow her lead and pass their Chartered Institute of Loss Adjusters…
Why data-sharing is essential to fighting travel insurance fraud
Following Scott Clayton, head of claims fraud at Zurich, stating the industry needs to share travel insurance data and create a database to crack down on fraud, Tom Luckham examines what it will take to stop travel being an easy target for false claims.
AI adoption is ‘running before walking’ for Charles Taylor InsurTech clients
Charles Taylor InsurTech’s mature clients are not ready to embrace artificial intelligence (AI), according to CEO Arjun Ramdas.
Ageas’s Clarke on what GenAI means for fraud
View from the Top: Adam Clarke, chief underwriting officer at Ageas UK, says artificial intelligence is a double-edged sword in the fight against fraud.
DynaRisk’s Martin on the insurance industry’s cyber resilience
DynaRisk’s Andrew Martin discusses the cyber resilience of UK insurance firms, exploring hacker motivations, common threats and challenges that firms face.
Tackling the growing issue of fake insurance adverts
As a growing number of road traffic accident victims are falling foul of scammers pretending to be insurers, Fiona Nicolson explores what is being done to stop companies advertising false contact numbers on search engines to trick customers into filing…
Insta-scammer left reeling following ghost broking sentence
A man who made £17,618 by selling invalid car insurance policies on Instagram has been handed a two-year suspended sentence.
Roundtable: Staying ahead of insurance fraud
At a recent roundtable event, sponsored by LexisNexis Risk Solutions, an expert panel discussed the trends insurers are seeing around fraud, and the solutions firms are deploying to keep up with the increasingly sophisticated criminal activity being…
Kelsall leaves Allianz for sweet role at Marshmallow
Nick Kelsall, head of insurance claims at Allianz UK, is leaving the insurer in September, Insurance Post can reveal.
Ecclesiastical’s office professions product; Howden Re’s talent exchange; Ripe’s head of M&A
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
2024 Claims and Fraud Awards shortlist revealed
The shortlist can today be revealed for the 2024 Insurance Post Claims and Fraud Awards.
Post Claims Club Podcast: Shift Technology’s George Robbins
In the first of a series of interviews with key figures in the claims space, Post content director Jonathan Swift caught up with Shift Technology’s new head of UK markets George Robbins.
What Labour’s landslide victory means for insurance
Sir Keir Starmer, the nation’s new prime minister after Labour’s landslide general election victory, as well as key insurance industry figures, have the same message: “change begins now”.
Freedom’s car integration; Tradex joins IFB; DWF’s chair
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Is fraud detection the only funding certainty in insurance?
Content Director’s View: Another year, another raft of insurers highlighting record fraud detections and savings. Jonathan Swift reflects on this and asks whether the industry is close to a tipping point when it comes to continued improvements in…
Skydiving fraudster’s £6.6m claim comes crashing down to earth
Keoghs and Hastings Direct have won the UK’s largest ever fundamental dishonesty case, saving the insurance provider £6.6m.
Q&A: Graham Gibson, Allianz
Allianz chief claims officer and Thatcham Research chairman Graham Gibson reveals how the provider is using artificial intelligence to crack down on fraud and believes we are at “an inflection point” when it comes to automated vehicles.
Aviva sees 65% increase in non-whiplash injury claims
Non-whiplash-related injury claims have jumped by nearly two-thirds since the whiplash reforms, Aviva’s head of counter-fraud Pete Ward has told Insurance Post.
Digital claims: closing the loop from FNOL to settlement
Technology is transforming the ease and efficiency of the insurance claims process. But there’s still a balance to be found between light touch and human touch. Saxon East reports.
Harnessing responsible AI in the insurance industry
Trade Voice: Ann Dingemans, lawyer at Kennedys and Fleur Rochester, Kennedys partner and president of the London Forum of Insurance Lawyers, look at how insurers can take advantage of artificial intelligence in the right way.
How generative AI is everything, everywhere in insurance all at once
How insurers have been able to swiftly pilot generative artificial intelligence, prove the value of embracing this technology and roll it out across the wider business is examined by Insurance Post Editor Emma Ann Hughes.
Cifas sees false insurance claims increase by a fifth
Opportunistic drivers submitting false ‘no claims’ documents are raising concerns for insurers, with filings to the National Fraud Database increasing in 2023, according to Cifas.
Insurance market has rushed automation – survey
Many technology professionals at insurers and MGAs believe the market has rushed into automation, according to a survey by RDT Tech.