Digital Insurance

Blog: Building on blockchain

Blockchain is gaining popularity among insurers, who will need to figure out how to integrate it with legacy systems, says Michael Clifton, senior vice-president, global insurance strategy and ventures at Cognizant.

This week: Planning, predictions and packing

I am most definitely a planner. Being organised usually tops my list of attributes in appraisals and most of my life as a busy working mum is run by lists. In fact the holiday I'm just about to fly off to has been two years in the planning.

Blog: How to play the digital game

Transforming an established business to exploit the new touchpoints made available by digital is no easy task but it's a necessity that the full breadth of the insurance industry has woken up to, writes Robin Wolstenholme, senior marketing specialist at…

Blog: Setting the pace for change

Technologies such as driverless cars, telematics and the connected home are changing the world of insurance, with the need for more modularisation of coverages, and components that can be used in different ways to suit particular niches and markets. Dean…

Technology: Summer of Insurtech

The insurance industry is currently being disrupted by a swathe of shiny new insurtechs that have found ways to tap into areas where traditional incumbents are falling short. Post invited the leading lights from this wave of start-ups to a picnic to…

C-Suite: Brightside's Mark Cliff on transformation

Older readers will remember Sir John Harvey-Jones, the pipe-smoking boss of iconic British company ICI. He hosted a TV programme in the 1990s called ‘Troubleshooter,” advising firms how to change and transform themselves. 

Blog: Keeping up with the customers

Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. Mark Southern, commercial director for the WPA Group, explains that while insurance…

Blog: How artificial intelligence will simplify insurance

While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, chief technology officer for the WPA Group, envisages long and complex policies with drawn…

Interview: Robin Smith, We Go Look

Jonathan Swift speaks to We Go Look CEO and co-founder Robin Smith about building an on-demand business that handles insurance claims and why the Crawford & Co acquisition means she has more time now for the "fun stuff"

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