Technology

Blog: Claims work experience before and during lockdown

Two loss adjusters at Charles Taylor were offered part-time three-month secondments to work on Axa XL's claims team, one after the other. Both had expected to have a similar experience however, as lockdown loomed in March, one of the pair found…

Blog: The complexities of IPT determination

The insurance industry is navigating a period of economic instability and is still unsure what long-term effects the pandemic will have on direct and indirect taxes. Despite this lack of current clarity, it is sensible to plan for all eventualities,…

Interview: Penny James, Direct Line Group

Direct Line Group CEO Penny James spoke to Jen Frost about overseeing the business’s transformation programme under coronavirus, the group’s acquisitive appetite and having a healthy curiosity

Blog: Covid-19 is no Black Swan

Rather than focusing on hindsight and a fatalistic approach to risk, pursuing a more forward-looking, proactive strategy will improve resilience when, not if, the next crisis strikes, writes Hélène Galy, director of the Willis Research Network.

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