Technology
Blog: Inefficient methods have hamstrung how we do business for decades – there’s no going back now
Coronavirus has kickstarted a digital drive for businesses in the City and with light now at the end of the tunnel the insurance sector cannot revert to old ways, blogs Xceedance head of Europe, the Middle East and Africa Justin Davies.
CFC’s Graeme Newman on the vital role insurance is playing in the global fight against cybercrime
The insurance industry is rising to the challenge to help protect businesses from digital criminals and working well with government, law enforcement and the security community, says Graeme Newman, chief innovation officer at CFC Underwriting, as he hits…
Spotlight: Technology - Moving towards digital learning in insurance
When lockdown was announced in March 2020, the scale of the adjustment required for remote working may have warranted insurance businesses pressing pause on recruitment and development. But, with lockdown accelerating the use of technology, it’s been…
For the record: Aviva disposals, Beazley creates digital unit, Fenchurch & Partners launches, new D&O MGA Rising Edge and Zurich invests in insurtech
Post wraps up the major insurance deals, launches and investments of the week
Briefing: Ex-Aviva CEO Mark Wilson's insurtech electric dreams
Mark Wilson might have not quite managed to turn Aviva into the 320 year old disruptor he had hoped, but Post content director Jonathan Swift reasons he might have more luck scratching that digital itch with his latest venture Abacai, even in a soft…
Former Aviva CEO Mark Wilson joins forces with Sun Capital to lead motor insurtech Abacai
Sun Capital and ex-Aviva CEO Mark Wilson are targeting a share of the £16bn UK motor insurance market with venture Abacai, building on Complete Cover Group.
Fully Comp: Episode 13 - For all the hype, is there tangible evidence UBI, telematics and on-demand motor have seen lift off during the pandemic?
For the thirteenth episode of Post’s video series Fully Comp we gathered a group of experts together to consider if the Covid-19 pandemic has had any impact on the consumption of non-traditional annual motor insurance products.
IBM unlawfully breached Co-op IT contract and must pay £13m, High Court rules
Co-op Insurance has won its claim against IBM for breach of an IT contract in 2017 and is entitled to a £13m net sum, the High Court has ruled.
Interview: Rob Gibbs, RSA
Having worked at RSA for more than two decades, commercial managing director Rob Gibbs has certainly seen his fair share of the business, both in the UK and overseas. He speaks to Jonathan Swift about his latest challenge, navigating a newly combined…
Advertising feature: The Electric Revolution is closer than you think – are you ready?
The widespread adoption of electic vehicles is down to factors such as lifestyle changes brought on by the Covid-19 pandemic and people becoming more environmentally conscious writes Steve Molloy, director of commercial sales and EV strategy at AX.
Blog: The digital healthcare risk landscape
Telemedicine has surged during the Covid-19 pandemic and insurers and brokers need to be aware of the risks, blogs CFC Underwriting healthcare underwriter Rob Panza.
For the Record: Ardonagh’s Australian M&A push; Axa in Co-op Bank tie-up; Rock diversifies with new MGA and SSP takeover gets FCA greenlight
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: BI claims portals a savvy loss adjuster initiative – but policyholders feel they are stuck ironing out kinks
Loss adjusters have created portals to deal with a deluge of business interruption claims, but some under pressure policyholders are struggling to get to grips with their requirements – can the industry do more to help?
Interview: Rob Brown, Charles Taylor group CEO
After more than four decades spent in underwriting and broking, Rob Brown chose to try his hand at insurance services as group CEO at Charles Taylor last year. He talks to Jonathan Swift about why, given the bountiful opportunities the PE-backed firm has…
Carrot’s Norrie Erwin on the opportunity for telematics in claims
Telematics-based insurance has been a great British success story for young drivers, but it has failed to enthuse the mass market, says Norrie Erwin managing director of Carrot.
Advertising feature: Transforming the way customers buy insurance over the phone
Leveraging value from InsureTech to drive innovation into transformation and ultimately competitive advantage in the current climate is a theme across the insurance industry akin to the Oklahoma Land Rush of 1889, writes Rob Saunders CEO of ActiveQuote.
Intelligence: Performance reviews
A few years ago Net Promoter Scores were a buzzword in insurance feedback. However, after a year where the sector has suffered repeatedly from bad headlines over business interruption and Covid-19 payouts, Post asks if firms still want to hear about how…
For the Record: Jensten moves closer to £500m target; Laka unveils European HQ; start-up Mosaic opens for business and SRG acquires again
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Interview: Christian Formby, Assurant
Assurant’s Europe boss Christian Formby tells Post how he came into the role, explains the growth opportunities for its B2B2C connected home, lifestyle and car offering and discusses how it faces competition from all angles, despite having no similar…
LV, Zurich, Hiscox and Davies Group discussed how automation-driven claims could become a greater USP in the battle for consumer hearts, minds and wallets
It has never been more important for insurers to fine tune and promote the claims journey as a unique selling point. So how can intelligent automation be a fantastic tool in building trust in an insurance brand?
For the record: Ardonagh swoops for PI broker; ERS in ILS push; First 4 Lawyers launches RTA law firm; Marsh partnership and McLarens acquires
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: From small acorns - brokers need to heed the pandemic start-up boom
The impact of an unstable 2020 is not completely bleak, with an increase in the number of UK start-ups since the pandemic began. Oliver Leyens, a director at Heath Crawford, argues brokers need to highlight the benefit of an advised sale to make sure…
Blog: Technology at the forefront of claims management
Covid-19 has impacted all areas of life but for the insurance market the fundamental shift to remote working has created new challenges and nowhere has this been more evident than in claims management, blogs Tony Russell chief commercial officer at…
Willis Towers Watson’s Garret Gaughan on reputational risk
Garret Gaughan, head of the global markets property and casualty hub at Willis Towers Watson, analyses the challenges around reputational risk and the growing focus by businesses on the potential pitfalls and actions needed.