Technology
Interview: Rob Gibbs, RSA
Having worked at RSA for more than two decades, commercial managing director Rob Gibbs has certainly seen his fair share of the business, both in the UK and overseas. He speaks to Jonathan Swift about his latest challenge, navigating a newly combined…
Advertising feature: The Electric Revolution is closer than you think – are you ready?
The widespread adoption of electic vehicles is down to factors such as lifestyle changes brought on by the Covid-19 pandemic and people becoming more environmentally conscious writes Steve Molloy, director of commercial sales and EV strategy at AX.
Blog: The digital healthcare risk landscape
Telemedicine has surged during the Covid-19 pandemic and insurers and brokers need to be aware of the risks, blogs CFC Underwriting healthcare underwriter Rob Panza.
For the Record: Ardonagh’s Australian M&A push; Axa in Co-op Bank tie-up; Rock diversifies with new MGA and SSP takeover gets FCA greenlight
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: BI claims portals a savvy loss adjuster initiative – but policyholders feel they are stuck ironing out kinks
Loss adjusters have created portals to deal with a deluge of business interruption claims, but some under pressure policyholders are struggling to get to grips with their requirements – can the industry do more to help?
Interview: Rob Brown, Charles Taylor group CEO
After more than four decades spent in underwriting and broking, Rob Brown chose to try his hand at insurance services as group CEO at Charles Taylor last year. He talks to Jonathan Swift about why, given the bountiful opportunities the PE-backed firm has…
Carrot’s Norrie Erwin on the opportunity for telematics in claims
Telematics-based insurance has been a great British success story for young drivers, but it has failed to enthuse the mass market, says Norrie Erwin managing director of Carrot.
Advertising feature: Transforming the way customers buy insurance over the phone
Leveraging value from InsureTech to drive innovation into transformation and ultimately competitive advantage in the current climate is a theme across the insurance industry akin to the Oklahoma Land Rush of 1889, writes Rob Saunders CEO of ActiveQuote.
Intelligence: Performance reviews
A few years ago Net Promoter Scores were a buzzword in insurance feedback. However, after a year where the sector has suffered repeatedly from bad headlines over business interruption and Covid-19 payouts, Post asks if firms still want to hear about how…
For the Record: Jensten moves closer to £500m target; Laka unveils European HQ; start-up Mosaic opens for business and SRG acquires again
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Interview: Christian Formby, Assurant
Assurant’s Europe boss Christian Formby tells Post how he came into the role, explains the growth opportunities for its B2B2C connected home, lifestyle and car offering and discusses how it faces competition from all angles, despite having no similar…
LV, Zurich, Hiscox and Davies Group discussed how automation-driven claims could become a greater USP in the battle for consumer hearts, minds and wallets
It has never been more important for insurers to fine tune and promote the claims journey as a unique selling point. So how can intelligent automation be a fantastic tool in building trust in an insurance brand?
For the record: Ardonagh swoops for PI broker; ERS in ILS push; First 4 Lawyers launches RTA law firm; Marsh partnership and McLarens acquires
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: From small acorns - brokers need to heed the pandemic start-up boom
The impact of an unstable 2020 is not completely bleak, with an increase in the number of UK start-ups since the pandemic began. Oliver Leyens, a director at Heath Crawford, argues brokers need to highlight the benefit of an advised sale to make sure…
Blog: Technology at the forefront of claims management
Covid-19 has impacted all areas of life but for the insurance market the fundamental shift to remote working has created new challenges and nowhere has this been more evident than in claims management, blogs Tony Russell chief commercial officer at…
Willis Towers Watson’s Garret Gaughan on reputational risk
Garret Gaughan, head of the global markets property and casualty hub at Willis Towers Watson, analyses the challenges around reputational risk and the growing focus by businesses on the potential pitfalls and actions needed.
Spotlight: Adas technology - Staying ahead of the curve
With the accelerating introduction of Advanced Driver Assistance Systems features, early understanding and reaction to the impact of this technology are critical in managing the customer experience and achieving the benefits it delivers through claim…
Spotlight: Adas technology - Educating policyholders on the repair process
By 2022 the European Union will make some advanced driver assistance systems mandatory for new cars. Ed Murray asks how the market is preparing for this and how it is keeping up with the current Adas equipped cars in the car park
WCI calls on industry to help deliver 10,000 computers for schools
The Worshipful Company of Insurers has called on the industry to donate the money and equipment needed to supply 10,000 computers to schools so that all children can access online learning.
For the Record: BGL rolls out digital claims, Chubb backs Covid-19 cover, Covea in Vitality tie-up, insurtech funding hits £5.2bn and Tractable deals
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
For the Record: Aviva rationalises office space, RSA deal gets greenlight, Miller enters HNW and Corant Global is born
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
For the Record: The week in deals featuring Allianz, Clyde & Co, Convex, Gallagher, Howden, Kennedys, LV, New Dawn Risk and Woodgate & Clark
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Briefing: Seven insurtechs to watch in 2021
For a sixth year running, Post content director Jonathan Swift scans the insurtech space and identifies up-and-coming businesses potentially worth watching over the next 12 months.
Q&A: Wendy Wilder and Suzanne Scatliffe, Insurance Industry Charitable Foundation
Wendy Wilder, Insurance Industry Charitable Foundation UK head, and Suzanne Scatliffe, Insurance Industry Charitable Foundation chair of the board of directors and Axa XL director of corporate social responsibility, spoke to Post about purpose-driven…