Technology

AIG's Anthony Baldwin on claims, actually

Technology and innovation are important to the insurance sector but Anthony Baldwin, CEO of AIG, says while concentrating on these insurers must not lose sight of what is important to the customer: the claim.

Blog: Empowering customers through digitisation

Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. In the second blog of this four-part series, Rachel Riley, managing director of global…

In Depth: The GDPR time bomb

The implementation date of the General Data Protection Regulation is less than a year off but the industry’s attention is elsewhere, with issues like Brexit, the General Election and the discount rate looming large on the horizon

Roundtable: Digital: Brokers - Surviving the digital age

At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their…

Hong Kong digital roundtable: five thoughts

In May Insurance Post held a roundtable with senior digital leaders from brokers, insurers, reinsurers and start-ups in Hong Kong in association with global interconnection platform and colocation provider Equinix.

Motor Report: What's driving motor?

With trials of driverless car fleets now occupying our national roads, the motor sector is getting an upgrade like never before. As fraudulent claims continue to accelerate and while premiums pay the price, new entrants are causing insurers to tighten…

Blog: Using robots to build trust

Headlines on the impact of artificial intelligence have ranged from predicting a doomsday where the robots take control to, more recently, exploring scenarios where humans and robots live together in harmony. Harry Clarke, head of research at Tällt…

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