Sponsored
Q&A: Vincent Belloc, PayPal UK
Insurance Post recently spoke with Vincent Belloc, PayPal UK’s vice-president, about the firm’s entry into the insurance market. Izabela Chmielewska discovers more about the PayPal proposition, its perspective on omnichannel experiences, and how payments…
Advertising feature: Internet Explorer 11 retirement – what does it mean for you?
Internet Explorer 11 (IE11) is the last man standing in Microsoft’s line of IE browsers. Originally, Microsoft had planned to retire IE11 in 2025 but, last year, the firm announced the date had been brought forward to 2022 - 15 June, to be precise, which…
Motor Mouth Podcast: Data advancements and customer experience
Welcome to the latest episode of the Motor Mouth podcast, as we count down to the Insurance Post event Motor and Mobility on the 15 June at Mercedes Benz World.
Motor insurance fraud roundtable: Data and diligence, how can insurers combat any increase in criminal activity?
Insurance Post, in association with LexisNexis Risk Solutions, recently gathered experts together to discuss how issues such as ghost broking, the current limitations of benchmarking and fraud detection are pertinent to rooting out motor insurance fraud.
Webinar: How can insurers harness new technologies to level up with customer expectations and future-proof the industry?
There has been a lot of discussion around digital acceleration over recent years, with the pandemic playing an undoubted role in escalating customer expectations as to how businesses engage and service them.
Video Q&A: Prime Disaster Response directors Ciaran and Laurence O’Grady
As the business celebrates its tenth anniversary, Prime Disaster Response founders Ciaran and Laurence O’Grady spoke to Insurance Post content director Jonathan Swift about the growth of the business.
What does the dual-pricing ban mean for the future of insurance?
Insurance Post and PayPal surveyed the insurance industry to assess the impact of the ban on dual pricing for new and existing home and motor insurance customers and the factors that will influence future purchase.
Blog: How using recycled parts can help address claims inflation and meet ESG objectives
Motor insurers and their salvage partners must work together to overcome the hardships of UK living costs rising and world events driving economic uncertainty. Jim Loughran, CEO of e2e Total Loss Vehicle Management explores how an end-of-life vehicle is…
Video Q&A: Paul Ridge, SAS – How is hyperautomation transforming insurance?
Many insurers are currently reviewing their digital transformation journeys and the way in which they are approaching it. In this Q&A video, SAS's head of insurance UK and Ireland Paul Ridge discusses why and how hyper automation will deliver digital…
Spotlight on dual pricing: Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. Vincent Belloc discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.
Spotlight on dual pricing: The end of dual pricing and what it means
Post and PayPal surveyed the industry to explore the possible implications of the recent price-walking ban. Valerie Hart looks for further insight into how the industry might adapt.
Blog: An era of change for motor insurance - By Bits' CEO Rimmer on things to consider to avoid being overtaken
With the insurance industry facing an identity crisis in light of the Financial Conduct Authority's focus on price-walking, usage-based insurance has been suggested as one route to a brighter and more hopeful future for consumers and insurers alike…
Podcast: Open banking and insurance part two
The second in a two part podcast series, in association with Crif Decision Solutions, discussing open banking and its relationship with the insurance sector.
Webinar reflections: Six factors driving insurance to the fast lane of UBI adoption
A recent webinar hosted by Insurance Post and By Bits threw usage-based insurance under the spotlight. Here, the insurtech's CEO and founder Callum Rimmer underlines the key factors he believes indicate the longevity and potential transformational impact…
Podcast: Open banking and insurance part one
Welcome to the first in a two part podcast series, in association with Crif Decision Solutions, discussing open banking and its relationship with the Insurance sector
Three key findings from the 'Transitioning To Usage-Based Insurance' webinar
Jonathan Swift, content director for Insurance Post, recently hosted the webinar: ‘Transitioning To Usage-Based Insurance’, in which a panel of experts discuss how usage-based insurance could be core to insurers while future-proofing their ability to…
Webinar: Don’t forget the data – why digital transformation alone won’t help you improve your CX
“Digital transformation” has certainly been an on-trend phrase for many years now, with insurers investing fortunes in improving their customer experience across the policy lifecycle from the sale to claim/renewal.
Webinar: Transitioning to usage-based insurance - what are the benefits to being in the fast lane of UBI adoption?
Over the last two years insurance customers have had a chance to reflect on what they pay for their motor insurance; and whether they are getting fair value.
Q&A: By Bits co-founder, Callum Rimmer
Insurance Post’s commercial editor, Izabela Chmielewska, speaks with By Bits co-founder, Callum Rimmer on the key drivers behind the current growth in momentum when it comes to usage-based insurance amongst policyholders.
Webinar: Do believe the hype - how insurance hyperautomation will unleash your pricing, marketing and sales strategies
In recent years, traditional carriers have begun the transition from human-intensive tasks to a degree of automation using tools such as RPAs to reduce costs and increase the speed of delivery.
Spotlight: Motor trends - will telematics overtake traditions?
Many motor insurers still take a traditional approach to underwriting vehicle risks. With shifting driver habits increasing the demand for telematics, is the industry poised for change? Alex Croydon, managing director, general insurance UK and Ireland at…
Spotlight: Motor trends - the use of data in claims and underwriting
Post and Verisk undertook a survey of the motor market to understand how both underwriting and claims teams are evolving in their use of data and new technology. Padraig Floyd dissects the results and speaks to the market about the findings
Video Q&A: Carpenters Group CEO Donna Richards on staff, society and sustainability – what makes a business a stand out in 2022?
Post content director Jonathan Swift talks to Carpenters Group Donna Richards about sustainability and what her business is doing to improve the impact it is having on the environment?
Spotlight: Data transformation - What gets measured, gets improved when it comes to customer experience
Building better and more measurable data represents the surest foundation for innovation and improving the customer journey, according to Scott Field, head of international product at Duck Creek Technologies.