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Motor Mouth Podcast: Data advancements and customer experience
In this episode Stephanie Denton, editor of Insurance Post, discusses data advancements and the customer experience with Martyn Mathews, director of telematics and motor for the UK & Ireland, Insurance, LexisNexis Risk Solutions.
Among the topics the pair discuss are how insurers stay connected with vehicle owners and the effect on the customer experience; the need to be advanced driver assistance systems aware and what can be done to keep up with accelerated connected car data.
Don’t forget to sign up to Post’s Motor and Mobility on the 15th June at Mercedes Benz World and to watch out for future episodes of the Motor Mouth.
Motor and Mobility Conference
The challenges facing the motor insurance market are daunting as the pace of change moves up through the gears. The industry, the manufacturers, the law, technology are all in the fast lane – but do you know where that journey will end? This is the conference that will help answer that vital question.
Bringing together hundreds of attendees, including senior representatives from the UK’s leading insurers, regulators and motor manufacturers, Post’s Motor & Mobility Conference explores the key issues currently facing the motor insurance sector.
To find out more, click here: Motor & Mobility Conference
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