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Digital Bar Quarterly: Digitalising claims – it’s not all about FNOL
An insurer can have brilliant digital first notification of loss process, but if it is not developing digital capabilities to underpin other processes, it will still be offering a largely manual service.
FCA Google Ad spending tops £2m in less than three years
A Freedom of Information request by Post has revealed that the Financial Conduct Authority spent over £240,000 on Google Ad words in the first four months of the year, taking the bill since 2019 over £2.1m.
Rehab Roundtable: Coping with Long Covid in the workforce
As the government and health practitioners get to grips with the symptoms and effects of Long Covid, insurers have been urged to work with employers to raise awareness of early intervention and services available to claimants.
A-Plan targets £1bn GWP within four years
A-Plan Group is aiming to break the £1bn gross written premium barrier within the next four years, CEO Carl Shuker told Post.
Headwind concerns drive European insurers to consider business sales
European insurers are increasingly look to divest parts of their business in the wake of the pandemic, a survey of chief financial officers conducted by rating agency Moody’s has found.
Towergate’s Iain Laws on health as a business risk and resetting the benefits conversation
Iain Laws, CEO of Towergate Health & Protection, examines how insurers and the health industry have responded to the pandemic with new products and services, the shift in employee expectations and how health risks have gone up business leaders’…
FCA warns Google and social media of legal action over scam adverts
The Financial Conduct Authority has warned social media companies that it will take legal action if they keep publishing scam adverts.
Motor insurtech Caura raises $4.2m and strikes deal with Jaguar Land Rover
App-based insurtech Caura has revealed that its motor insurance conversion rate from quote to purchase is two times the market average having raised $4.2m (£3.03m) to expand its offering, including a new B2B offering for car manufacturers starting with…
Post LIVE: Addressing digital and evolving customer needs
It is "crucial" that customers' digital needs continue to be supported as lockdown eases, insurers mooted at the Post Live annual conference.
Aegis launches assailant parametric product; Amicus in MBO; Davies buys two; and Vitality Car launches
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Why it’s important for insurance firms to prioritise social mobility
Social inequality increased during the pandemic. Kieran Jones, director of client relationships at Weightmans and member of the board of directors at the Insurance Industry Charitable Foundation, explains what the industry can do to help.
'Anomaly' Tractable becomes latest UK insurtech unicorn as it diversifies into property after $60m Series D raise
Motor accident and recovery artificial intelligence specialist Tractable is to diversify into property having become the latest UK-based insurtech to acquire unicorn status with a $60m (£43m) Series D raise jointly led by Insight Partners and Georgian…
Post LIVE: Insurance needs to get rid of 'Shakespearean language' to build back trust
The key for the insurance sector to build back trust with consumers is ensuring wordings are clear and make sense, George Beattie, head of incubation underwriting at Beazley told viewers of the Post LIVE annual conference today.
ABI and Flood Re call for greater flood defence maintenance spending
The Association of British Insurers and Flood Re have urged the government to increase spending on maintaining flood defences, claiming that river flood walls and embankments provide £568m worth of protection annually to at-risk communities.
Tackling climate change top of ABI agenda, says Huw Evans
The Association of British Insurers has been working hard on an industry roadmap for tackling climate change and is aiming to publish its findings on 7 July, director general Huw Evans told the audience of the Post LIVE annual conference.
Abacai adds six to leadership team
UK motor insurtech Abacai Group has recruited six new leaders bringing experience from Sabre, Covéa, Direct Line, Aviva and Vitality to the team under former Aviva boss Mark Wilson.
Watch the final day of Insurance Post's LIVE annual conference
The Insurance Post LIVE annual conference brings you the latest on climate change, understanding your customers, seizing new opportunities, leadership and management, and harnessing new technology.
Blog: Digital claims - The final frontier
The front end of personal lines is like a gold rush town where the gold has already gone. But Paul Stanley, the CEO of 360 Global Net, argues the next frontier for pioneers is claims - and it may be the last.
Saga takes Kingshott from Tesco as insurance CEO
Over 50s travel and insurance specialist Saga has recruited Steve Kingshott as CEO for insurance, joining from Tesco where he was CEO of Tesco Underwriting and chief insurance officer at Tesco Bank.
EY: motor market to return to loss in 2021; Canopius unveils algorithmic MGA; Kitsune sold to XS Direct
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Blog: Insurance's trust problem
Edelman Smithfield senior director Aidan Holloway considers the reputation-geared findings of the firm's recent research on trust in insurance.
Institute calls for evidence in ongoing push for CII strategy audit
The council for the Insurance Institute of Shropshire and Mid-Wales has reiterated its call for the Chartered Insurance Institute to pause its strategic manifesto and commission an independent audit ahead of engaging with members on the best way forward.
By Miles strikes £5m agreement with Silicon Valley Bank
Exclusive: Pay-per-mile motor insurtech By Miles has agreed a £5m loan facility with Silicon Valley Bank.
Operating losses worsen at UK General in 2020 as turnover falls
UK General Insurance has posted an operating loss before exceptional items of £7.4m for a 15-month period ended 30 June 2020, more than double the £3.2m deficit the year before.