Post LIVE: Insurance needs to get rid of 'Shakespearean language' to build back trust
The key for the insurance sector to build back trust with consumers is ensuring wordings are clear and make sense, George Beattie, head of incubation underwriting at Beazley told viewers of the Post LIVE annual conference today.
“There is an awful lot of Shakespearean language out there in old policies and that urgently needs to change,” Beattie stated. “There is no reason for that and we need language to be modern and it is
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