Personal
Government promises clarity on genetic testing and insurance
The Department of Health & Social Care has published the outcome of the latest review of the Code on Genetic Testing and Insurance and promised clarity on how genetic testing is able to be used to price premiums in 2023.
Aviva returns to telematics for motorists
Exclusive: Aviva has returned to offering telematics for younger motorists after previously pulling back from the technology due to a lack of market demand.
60 Seconds With... Claire Green, Ageas
Post sits down with Claire Green, director of distribution at Ageas, who talks about her love of music, especially of Queen and Dolly Parton, and about getting ordained during lockdown.
FCA says it will ensure ‘the polluter pays’ in FSCS review update
The main theme of feedback to a recent review of the Financial Services Compensation Scheme was the importance of firms improving their conduct to reduce the frequency at which the scheme is called into action, the Financial Conduct Authority has said.
Review of the Year 2022: MGAs
Senior figures from insurance MGAs look back on 2022 and reflect on what 2023 might bring.
Bodyshops increase the use of recycled parts to avoid delays
More than half of repairers surveyed by APB club have disclosed they use more non-original equipment parts than last year as repairs are facing increasing delays, but there is still pushback from some bodyshops.
Why it's time to take a brave leap of faith into the augmented reality world
Emma Ann Hughes examines the reasons why some insurers seem reluctant to embrace augmented reality for certain products, how AR can open more doors for home and motor claims, and the benefits being reaped by the early, intrepid adopters.
What to expect from Insurance Post
New editor Emma Ann Hughes reveals what you can expect from the 182-year-old award-winning publication in 2023.
IFB calls on insurance to support its counter-fraud strategy
Insurance Fraud Bureau has today announced a new counter-fraud strategy which aims to enhance innovation, calling on the insurance industry to support its transition into “more agile” organisation.
Should the industry fear 'sleeping giant' Amazon’s first steps into insurance?
After Amazon’s much anticipated entry into the UK insurance market fell a little short of the wow factor, Scott McGee explores the corporation’s chances at succeeding.
Review of the Year 2022: Insurers
Senior figures from the insurance market look back on 2022 and reflect on what 2023 might bring.
FCA warns insurers against undervaluing written off cars
The Financial Conduct Authority has seen evidence of insurers offering consumers whose cars have been written off a price lower than the vehicle’s fair market value.
60 Seconds With... James Amos, Specialist Risk Group
James Amos, operations manager at Specialist Risk Group, gives Post some great advice about travelling abroad and seizing the moment, but admits to a few deficiencies in the parenting department.
BGL and Covéa launch motor venture targeting 25 to 45-year-olds
Exclusive: BGL Insurance and Covéa have launched Nutshell, a motor insurance joint venture targeting 25 to 45-year-olds.
Digital Bar Quarterly: Revealed, the insurer brands driving standards in usability
This month benchmarking service Digital Bar launched usability assessments for UK direct insurer brands alongside its latest digital capability rankings. Simon Fenn, co-founder of its partner Pancentric, gives a high-level view of usability standards…
Q&A: Chris Rolland, All Clear
Chris Rolland, CEO of All Clear, speaks to Scott McGee about how it used the Covid-19 pandemic as an opportunity to invest, while other firms scaled back investments, and how keeping communication regular ensured that customers came back when travel was…
Axa’s Tara Foley says insurers need to embrace a disruptor mindset to deliver more for their customers
Tara Foley, CEO of Axa UK & Ireland’s retail business, looks at why insurers need to learn from the best in class in other industries, and adapt their customer journeys in just a matter of hours rather than weeks to stay competitive.
Ex-Esure CEO Peter Graham seeks partners for insurtech Kudo
Kudo, the insurtech motor start-up set up by former Esure CEO and Legal & General MD Peter Graham, is seeking partners in the open banking, insurer and aggregator space after falling short in a crowdfunding round.
EY: Motor and home insurers set for biggest loss in over a decade
Motor and home insurers are expected to make significant losses this year and next, due to underlying inflationary pressures and premium rate falls, according to analysis by EY.
PIB to acquire personal lines broker Jigsaw
PIB has reached an agreement to acquire Jigsaw Insurance Services, subject to regulatory approval.
FCA’s Mills labels EDI representation as 'uneven and stagnant'
Sheldon Mills, FCA executive director, consumers and competition has stressed “statistics speak for themselves” and the industry does not represent the communities it serves
Trade Voice: ABI's Hannah Gurga reinforces the vital role insurance is playing in the midst of the permacrisis
Hannah Gurga, director general of the Association of British Insurers, says the industry needs to shout about the vital role it plays in society, and argues that regulatory reform could enable it to have an even greater impact.
Insurance account handler turned fraudster caught after climbing Sydney Harbour Bridge
Lois Cartridge, an insurance account handler who exaggerated the severity of her whiplash claim while posting photos on Facebook of her climbing the Sydney Harbour Bridge, has received a suspended prison sentence.
Aviva's Blanc calls UK's diversity progress a ‘disgrace’
Amanda Blanc, group CEO of Aviva, expressed concerns that if the industry's efforts to improve diversity and inclusion go any slower “we will start to go backwards”.
