Personal
Blog: Brexit could leave motor insurers without room for manoeuvre
British drivers who have a car accident in the European Union can currently seek redress through UK courts but Brexit could change that. Mark Hemsted, partner at Clyde & Co, lists the points to keep an eye on.
BGL’s Stuart Walters on exempting underwriting from GDPR consent requirements
The insurance industry needs to push for amendments to the Data Protection Bill, argues Stuart Walters, chief information officer at BGL Group.
Government call for evidence on holiday sickness claims closes
The Civil Procedure Rule Committee's call for evidence on holiday sickness claims closes today.
Analysis: Employee benefits: Perking up at work
Insurers are investing in employee benefits as a way to recruit and retain staff - and they go beyond the core elements of pension, life and health cover to sometimes include quirky perks
Justice Select Committee needs to prove its mettle over personal injury reforms
As the Justice Select Committee prepares to hear oral evidence about the government's personal injury proposals, Carpenters director Donna Scully bemoans the unrepresentative makeup of those giving evidence at a time when those in power need to be held…
Legal Update: What insurers need to know about harassment claims
As the number of harassment claims increases, insurers should consider whether they're best covered under general liability policies or specialist employment policies, recommends Joe McManus, partner at Kennedys.
Ageas and Tesco Bank in U-turn over Liverpool car park fire
Ageas and Tesco Bank have said they will refund any excesses paid by car-owners in relation to the Liverpool car park fire, amid widespread anger from customers.
Updated: Insurers slammed over Liverpool fire response
Insurance companies have been slammed by motorists for their response to the Liverpool car park blaze.
UK's first sharia-compliant home insurance launches
The UK’s first sharia-compliant home and landlord insurance has been launched by Insure Halal.
Editor's comment: Will Amazon give a little or take a lot?
I’m a big fan of Amazon. Although I’m not a Millennial, I’m used to getting the products I want delivered to where I want, when I want, without too much fuss.
Post Power List 2018
2018 is likely to be a year dominated by data regulation, more Brexit negotiations and further Ogden reform and, as such, the key influencers reflect this
'Business as usual' for Endsleigh following acquisition
A-Plan has no plans to change the direction of Endsleigh following its acquisition of the business.
Post Power List 2018: Mark Weil
CEO, Marsh UK & Ireland
Post Power List 2018: GAFA
Google, Apple, Facebook and Amazon
Post Power List 2018: Andrew Bailey
CEO, Financial Conduct Authority
Post Power List 2018: Colm Holmes
CEO of general insurance, Aviva UK
Post Power List 2018: James Reader
CEO, Covéa Insurance
Post Power List 2018: Andy Watson
UK CEO, Ageas
Post Power List 2018: Carl Shuker
CEO, A-Plan
Post Power List 2018: Steve White
CEO, British Insurance Brokers’ Association
Blog: Water resilience now
Water resilience can reduce the trauma and cost of restoring a flooded property, writes Roy Shevlin, building consultancy services director at Cunningham Lindsey.
Blog: Brand strategies that build customer trust
Thomas Cowper Johnson, a director at Davies Group company Service Tick, examines how firms with no insurance credentials have managed to build and maintain a relationship of trust with their policyholders.
Blog: What UK insurers can learn from US customer service
Nick Ashmore, head of marketing at Response Tap, reflects on what UK insurers can learn from US customer service.
Blog: Brokers, spare no (legal) expense
When a legal expenses insurance claim is declined due to poor prospects of success, brokers can still give the policyholder some help and guidance, explains Jeremy Butler, managing director of Qdos Underwriting.