Crawford & Company
Analysis: The rise and flood risk of the super basement
Post investigates the rise of 'iceberg homes' and how they have pushed up claims costs after July's London floods.
Analysis: Europe's costliest weather event
Floods caused by torrential rain across western and central Europe in July are likely to become the continent’s costliest weather event, raising the question of how prepared at-risk communities and insurers are to deal with the onset of climate change.
Rash of high value claims anticipated after London floods deluge basements
Loss adjusters have identified high-value claims after flash floods in London affected commercial and residential buildings, in particular properties with extensive basements.
Insurtech investment up 89% in Q2; Flock completes series A raise; McLarens takes team from Crawford; Zurich arm expands into UK
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Analysis: Insuring NFTs
Non-fungible tokens have soared in value and popularity but insurance protection for the digital assets remains up in the air.
Blog: A call for LGBTQ+ allyship in our organisations
Lisa Bartlett, Crawford president, UK & Ireland, calls for the insurance sector to encourage LGBTQ+ allyship.
Blog: What does the UK government’s international travel traffic light system mean for insurers?
The travel traffic light system has provided a glimmer of light for the travel industry. Victoria Edwards, partner and head of travel and casualty at Crawford Legal Services, looks at whether it is enough to reboot the sector and how travel insurance…
Crawford names Michelle Jarrard as chair
Crawford has made Michelle Jarrard non-executive chair of the board, replacing Charles Ogburn who remains on the board and will chair the compensation committee.
Crawford promotes Parr to leadership team
Crawford has promoted Emma Parr to chief client officer for the UK and Ireland.
Insurance lives in the Covid era – 12 months on from the first National Lockdown: Part One
On 23 March 2020 – as Covid-19 infection rates soared – Prime Minster Boris Johnson told us to “stay at home”, triggering the first National Lockdown. One year on, Post spoke to a host of insurance workers – the home schooling parent, the mental health…
Lockdown reins in 'Beast from the East Two' claims hit
At the beginning of February, national headlines warned of a ‘Beast from the East Two’ as snowy blizzards, heavy rain and gale-force winds were forecast to batter large parts of the country. But a repeat of the hefty claims dent left by its 2018 namesake…
Briefing: BI claims portals a savvy loss adjuster initiative – but policyholders feel they are stuck ironing out kinks
Loss adjusters have created portals to deal with a deluge of business interruption claims, but some under pressure policyholders are struggling to get to grips with their requirements – can the industry do more to help?
Disputes over furlough deductions from BI claims continue as adjusters and assessors call for clear guidance
Loss adjusters and assessors have called on the government and regulators to publish clear guidance on how government support received by businesses is to be treated in respect of lockdown-related interruption claims.
Analysis: More uncertainty for BI policyholders over losses beyond first lockdown
Many business interruption policyholders may only be able to claim for losses suffered during last year’s first coronavirus lockdown, with cover for subsequent losses depending on factors such as the wordings of their policies and their renewal date.
Loss adjusters detail payout push post Supreme Court BI case as notifications leap
The number of notifications of business interruption claims posted on Acturis’ system increased by a multiple of 500 in the week after the Supreme Court ruling, Post can reveal.
Insurers count cost of Christoph as warnings of further flooding intensify
Storm Christoph is not expected to prove as costly as other recent winter storms, with PWC predicting insured losses could hit £120m, but could set the stage for more severe flooding as soon as next month.
Loss adjusters report 'significant' rise in BI claims volume
The number of business interruption claims being submitted after the Supreme Court judgment has increased significantly with more anticipated over the coming weeks, loss adjusting firms have told Post.
Rightindem appoints Kieran Rigby as chair
Claims management insurtech Rightindem has appointed Kieran Rigby, formerly global president of Crawford Claims Solutions, as its chairman.
Rising Star: Holly Carriban, Morrison Insurance Solutions
Starting a new role in Morrison Insurance Solution's broking team in February 2020, Holly Carriban had to find her feet as the coronavirus pandemic turned working life on its head.
Storm Bella claims volume ‘significant’ say loss adjusters
Late 2020’s storm Bella has driven a “significant” number of claims, loss adjusters told Post, though damage was not witnessed on the scale of storms Ciara and Dennis.
Fully Comp episode 9: Not so Home Alone – how do you replicate the company Xmas party on Zoom?
Welcome to episode nine of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Bobby Gracey joins Charles Taylor as global head of fraud
Charles Taylor has appointed Bobby Gracey, the chairman of the Chartered Institute of Loss Adjusters’ anti-fraud committee, as global head of fraud.
Analysis: BI claims 'avalanche' warning as loss adjusters look to tech
Loss adjusters are looking to technology to deal with business interruption claims, with the market preparing for a possible influx following the upcoming Supreme Court test case review.
Q&A: CILA president and Crawford chief ethics officer Shaun Kelly
As the Chartered Institute of Loss Adjusters looks set to change its charter and by-laws to be more inclusive, its president Shaun Kelly talks to Jonathan Swift about why the value proposition of the loss adjuster and ethics are so important to him