Crawford & Company
Q&A: Andy Hutchinson, Turvi
Andy Hutchinson, chief revenue officer of Turvi, explains how the Crawford & Company-owned insurtech is using artificial intelligence to help insurers address under-resourced aspects of their claims management processes.
Big Interview: Paul Lofkin, Crawford
Paul Lofkin, president of Crawford for UK & Ireland, is going to sort out the nation’s subsidence and promises to “disrupt that market like never before”.
How cyber insurers are preparing for a Black Swan event
How cyber insurance is evolving because of black swan events is tackled in the latest Insurance Post Podcast.
What has driven loss adjuster start-ups to near extinction?
Content Director’s View: The beginning of the century saw a number of loss adjusting start-ups fueled by entrepreneurial managers and teams determined to go it alone and forge their own paths outside of the incumbent ‘big boys’ but of late these new…
BIA 2024: Winner’s Q&A with Crawford’s Matthew Renshaw
Matthew Renshaw, sustainability consultant, major and complex loss at Crawford & Company, discusses the firm’s success in the ESG – Sustainability Initiative of the Year category at the 2024 British Insurance Awards.
Crawford’s Norman on steps to reduce female burnout
Suzie Norman, HR director of UK & Ireland at Crawford, considers the different societal pressures placed on women working in insurance and outlines how the claims specialist has introduced policies to reduce female burnout.
Responding to the magnitude of losses from Storm Éowyn
Cathy Scott, head of Northern Ireland at Crawford & Company, outlines how the loss adjuster is responding to a storm that the Met Office identified as one of the strongest to hit the UK in the past decade.
Aviva’s Storah welcomes government’s £2.65bn flood defence investment
After the government announced an investment of £2.65bn over the next two years to fix flood defences, Aviva’s general insurance CEO for UK and Ireland welcomed the news.
More claims expected from Storm Éowyn after 800% initial spike
Storm Éowyn caused an eightfold increase in claims notifications within an hour of hitting Northern Ireland last week, loss adjuster Crawford has reported.
Penny Black’s Social Diary: Crawford’s curry and ABI’s meaty fare
Penny Black is back, sharing the tittle-tattle she overheard at insurance industry events, reviewing the quality of buffets at conferences and giving a thumbs up – or down – to the sector’s social media posts.
Insurers share concerns after killing of UnitedHealthcare CEO
Adrian Jones, chief of staff for international and global markets at insurtech Acrisure, observed UnitedHealthcare CEO Brian Thompson’s death was shocking and deeply concerning given the accessibility of the insurance sector’s leaders.
Crawford promotes Lofkin to UK and Ireland president
Paul Lofkin will be become president of Crawford & Company for UK & Ireland on 1 December.
Q&A: Carl Tatman, Crawford UK
Carl Tatman shares his plans to expand solutions for local authorities and housing associations in his new role as client account director at Crawford UK.
Crawford looks to TPA business and AI to drive growth
Crawford is looking to capitalise on a wave of interest in third-party administration services in order to grow and diversify its revenue streams, its CEO of international operations Andrew Bart has said.
Insurance Post Claims and Fraud Award winners revealed
Allianz (including LV), Aviva, DWF and Sedgwick were all multiple winners at the Insurance Post Claims and Fraud Awards last night (3 October).
Is the ombudsman right to target loss adjusters?
Content Director’s View: With property claims on the increase and loss adjusters in the Financial Ombudsman Service’s firing line, Jonathan Swift asks the sector what it is doing to address the flack.
Former Crawford exec Sadowski returns with senior TPA role
Former senior Crawford manager Lee Sadowski has returned to the claims management space joining home emergency third party administration specialist Preferred as chief strategy officer to help ramp up its insurance presence.
2024 Claims and Fraud Awards shortlist revealed
The shortlist can today be revealed for the 2024 Insurance Post Claims and Fraud Awards.
British Insurance Awards 2024 winners revealed
Aviva was among the big winners with four outright prizes at last night’s (3 July) British Insurance Awards, on an evening where former British Insurance Brokers’ Association CEO Steve White was recognised with The Achievement Award.
Why loss adjusting is not just a science – it is an art
While technology has created new ways of carrying out inspections, accessing information and communicating, how loss adjusting has managed to remain an art rather than simply a science is explored in the latest Insurance Post Podcast.