Why loss adjusting is not just a science – it is an art

Cila and McLaren’s Steven Wallace, Woodgate & Clark’s Glyn Brookes-Humphrey and Crawford’s Suzanne Ferguson

While technology has created new ways of carrying out inspections, accessing information and communicating, how loss adjusting has managed to remain an art rather than simply a science is explored in the latest Insurance Post Podcast.

Steven Wallace, president of the Chartered Institute of Loss Adjusters and McLarens UK & EMEA’s managing director, said for loss adjustors on the ground technology has been great but it does create

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