Crawford & Company
Interview: Harsha Agadi, Crawford & Company
As Crawford ‘outperforms expectations’ in terms of growth, Michèle Bacchus speaks with CEO and president Harsha Agadi about his plans for the company
Time to focus on liability
Most employers don't spend too much time thinking about employers' liability, public liability and product liability unless they actually have a claim. So perhaps it is just as well that the national media is continually drawing attention to tragic…
Hanjin crisis now a ‘global claims phenomenon’, loss adjusters warn
Loss adjusters have been appointed multi-million pound contracts to recover cargo lost as a result of the Hanjin shipping crisis.
Interview: Jonathan Clark, Chartered Institute of Loss Adjusters
The Chartered Institute of Loss Adjusters has been racking up a few firsts when it comes to naming its president in recent years, highlighting the changes the body is undergoing.
Blog: Stormy lessons and a diverse future for loss adjusting
Benedict Burke, president of the Chartered Institute of Loss Adjusters, reflects on his presidential year ahead of CILA's annual conference and annual general meeting on Wednesday in Manchester, where he will pass the baton on.
Insurers ‘on notice’ after Hanjin shipping collapse
Insurers should be ready for a deluge of claims in the coming weeks as the collapse of Hanjin shipping company leaves cargo stranded at ports or on the high seas, Crawford & Company has warned.
Week in Post: Amazon Echo; pills that make you hard; CMC scourge and elderly drivers
This week Post reporter Rosie Quigley and I were given a tour around the Accenture Innovation Lab at Plantation Place in the City.
Blog: Riots and claims, five years after the London unrest
When the ‘Black Lives Matter' protests on 5 August brought West London traffic to a standstill and cut off the M4 corridor into Heathrow Airport, one couldn't help thinking of the simmering social tensions that led to widespread rioting five years ago.
Agadi appointed president and CEO of Crawford & Company
Harsha Agadi has been appointed president and CEO of Crawford & Company, after serving in the role on an interim basis since August 2015.
Claims: Claims side leads way towards a digital Lloyd's
Lloyd’s of London, like the London market as a whole, is becoming more urgent about getting up to speed with modern technology – and claims is leading the way
Crawford & Co launches Alternative Business Structure
Jason Spencer will join Crawford in setting up the alternative business structure (ABS) in order to deliver a wider variety of services.
IBIS 2016: Days of human intervention in low value motor claims could be numbered
The use of technology will dramatically change the way motor claims are handled, delegates were told at the IBIS Global Summit 2016 in Barcelona on Tuesday.
Blog: Uberisation of claims would be detrimental to customers in surge scenarios
Clive Nicholls, UK & Ireland CEO at Crawford & Company, disagrees loss adjusting will soon be disrupted by the 'gig economy'. He argues the industry cannot rely on freelancers to carry out claims surveys in surge scenarios.
Motor: Manufacturers and insurers – joining up the data
With a raft of new technology being installed in motor vehicles, the debate has started over who owns the data it produces – insurers or manufacturers?
FCA SME claims review “sharpened” focus, but was not a major factor in industry response during 2015/16 floods
The insurance industry’s response to the winter flood in terms of SME commercial claims would have been hailed a success, even without the Financial Conduct Authority’s 2015 thematic review into this area.
From Mister Maker and Keith Chegwin to upsetting Beliebers, how has #insurance embraced Twitter?
With Twitter celebrating its tenth birthday this week @insuranceswifty decided to ask a number of insurance-based social media advocates for their thoughts on the platform.
The Claims Process: Together again
Hammering down loss adjusters on fees proved a false economy for insurers as falling service standards merely wreaked more havoc on the industry’s reputation. But sense has prevailed and the two sectors are showing signs of a welcome reconciliation
Crawford unveils new international executive structure
Crawford & Company has announced a new international management structure including a shared services leadership team and an executive team.
Crawford TPA Broadspire to be led by Sutcliffe as Clubley steps down
Crawford & Company’s third-party administration business Broadspire has replaced Margaret Clubley as managing director of its UK business with Ian Sutcliffe, former Crawford UK client relationships director.
Fraud: The fight goes on
The insurance fraud taskforce has reported, but now we are in limbo, so will there be work to ensure the report’s recommendations materialise or will it be a missed opportunity?
Crawford international division reports reduced earnings amid ‘headwinds'
Fourth quarter operating earnings in Crawford & Company's international segment dropped to $7.3m (£5.1m) in 2015 compared to the Q4 2014 result of $9.6m.
Gladwell to leave Innovation Group amid flurry of exits
Innovation Group UK property head Greg Gladwell is to leave the company on 31 March after six months in his role.
Panes begins McLarens' Asia-Pacific leadership role
Global loss adjuster McLarens has confirmed the appointment of two senior managers in Asia-Pacific.
20 dead after strongest storm in Fiji's recorded history
At least 20 people have died after the strongest storm ever recorded in the southern hemisphere smashed into Fiji over the weekend.