Aviva
Spotlight on digital claims: Where next for digital claims?
A recent survey carried out by Post, in association with 360Globalnet, found that the straight through processing of personal lines claims is still not a reality for most insurance customers. However, as Sam Barrett discovers, that number is increasing,…
WH Smith to launch ‘digital first’ insurance lines; WTW lines up first acquisition after Aon merger collapse; Converys Europe strikes fourth deal and Higos buys in Cornwall
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Aviva invites applications for largest ever Broker Community Fund pot of £300,000
The Aviva Broker Community fund will return in September with £300,000 ready to be distributed to local causes and groups, the largest total to date on top of over £1.3m already given out across more than 320 grants since 2011.
Hemming bullish on growth at Aviva as survey shows solid broker optimism
Research by Aviva has shown optimism among brokers about their trading prospects for the second half of the year as the UK reopens from Covid restrictions.
Analysis: The rise and flood risk of the super basement
Post investigates the rise of 'iceberg homes' and how they have pushed up claims costs after July's London floods.
Aviva’s Adam Winslow on how insurers can help communities meet the challenges of climate change
Adam Winslow, CEO of Aviva UK and Ireland general insurance, tackles the responsibility of the insurance industry to use its expertise in risk management and prevention in taking practical action on climate change.
Briefing: Sky is a smarter home for ex-insurtech Neos
Whether the purchase represents an insurance play or not, Sky should present a good fit for smart home no-longer-insurtech Neos.
Questgates continues acquisition spree; Dual to buy Align Financial; Right Choice bags Moorhouse; Admiral, Ageas, Allianz, Aviva and Zurich report UK results
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Adam Winslow hails progress at Aviva and promises more to come
Aviva has grown across all commercial lines of business and all sizes of brokers this year, UK and Ireland general insurance business CEO Adam Winslow told Post.
Aviva posts highest half year GWP in UK for a decade
Aviva has recorded £2.49bn of gross written premium in the UK for the first half of 2021 up 8% on the same period of last year as it swung back to operating profit.
Analysis: Inside two years of insurance data breach reports
Exclusive: Insurers, brokers and other firms within the industry have made 315 data breach reports over two years, with many of the best known businesses in UK insurance among those to notify and cyber a growing concern.
Spotlight: Personalisation – what progress has been made?
Customers now expect personalised service, tailored products, and the ability to buy, update and access their policies 24/7. Valerie Hart explores how insurers are moving away from a one-size-fits-all approach because they can’t afford to be left behind.
Spotlight: Personalisation - Why self-service claims put the power into the hands of the policyholder
Whether it is legacy infrastructure or culture, things that were once considered barriers to the adoption of self-service claims are being torn down. Valerie Hart explores the progress insurers have made since the Covid-19 pandemic began.
MCE Insurance appoints claims and finance directors
Motorbike specialist MCE Insurance has appointed Paul Ormiston as claims director and Leonard Labinjo as finance director.
How AI and machine learning is changing the way Insurers process claims
In Insurance, everything comes down to claims. An insurer's ability to handle claims efficiently and accurately drives its profitability, customer experience, and long-term financial health.
Penny Black's Social World: August 2021
From climate change to charitable donations and fundraisers
Interview: Mark Wilson and Jamie Hay of Abacai
Abacai co-chairman and CEO Mark Wilson and fellow founder Jamie Hay caught up with Jonathan Swift to discuss how AI can help redefine customer experience and why claims are key to their success.
Analysis: The importance of diversity and inclusion in claims
Post spoke to senior claims figures on the role of diversity and inclusion in supporting customers' needs.
Aviva report highlights need to 'act now' on UK climate risk
Aviva has published a seven step plan calling on the government and industry to prepare at risk homes, businesses and schools for weather events.
Intelligence: White labelling – are partnerships the way of the future?
White labelled insurance as sold by big brands is seeing lot of the action in terms of growth and innovation. But, is it because these are simply good products or is it all about the trust factor? Post investigates.
Boardroom video: Building business out of Covid-19
In this video recorded as part of the Insurance Post Live Annual Conference 2021 an expert panel discuss what the future UK insurance industry might look like
Insurers commit to tackling climate change with launch of net zero alliance
Eight insurers and reinsurers have established a United Nations-convened Net Zero Insurance Alliance as founding members, committing to transition their insurance and reinsurance underwriting portfolios to net-zero greenhouse gas emissions by 2050.
Regulators mull targets, disclosures and individual accountability to spur on D&I at financial services firms
Regulators are considering a range of policy options to boost diversity and inclusion in the financial services sector, including the use of representation targets and making senior managers directly responsible for D&I within their firms.
Staysure acquires Rock, Esure joins forces with Minster Law, and Allianz invests in Heycar
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.