Aviva
Digital Bar Quarterly: Chasing pack strive to overtake Aviva in scramble for digital services, with Admiral and More Than leading the way
In the first of a new quarterly column Altus Consulting insurance director Mark Andrews dissects the data from its Digital Bar to highlight the lack of uptake of data enrichment to enable quick quote for direct customers, with many journeys still…
Amazon, Apple and Google have opened up the 'mass market' for smart home insurance, claims start-up Hiro
The growth in big tech smart home solutions means it is a lot easier to sell household insurance products that reward adoption than ever before, according to the Neos alumnae behind newly launched insurtech Hiro.
Bupa reveals £125m Covid-19 rebate for customers
Bupa has unveiled a £125m package for UK health insurance customers after the Covid-19 disruption to some medical treatments last year.
Amanda Blanc named Women in Finance Champion
Aviva CEO Amanda Blanc has succeeded Dame Jayne Anne-Gadhia as HM Treasury’s Women in Finance Champion.
Intelligence: Insurtech incubation during Covid-19
Covid-19 continues to wreak “profound damage” on the UK economy, according to Chancellor of the Exchequer, Rishi Sunak, but the country’s insurtech sector is staying strong and remains a much-needed beacon of hope
Insurer results directory 2020
Updated: Post tracks the 2020 insurer results season including gross written premium and combined operating ratio - detailing the impact of UK business interruption, weather, motor, home, non-business interruption Covid-19 claims, as well as mergers and…
Survival drive risks businesses putting cyber cover on the back burner: Aviva research
The immediate Covid impact could see businesses pushing cyber cover down their list of priorities and brokers need to ensure clients understand how risks interconnect, Aviva's commercial lines interim managing director cautioned as the insurer debuted…
For the record: Brightside sold to Markerstudy; Aviva acquires Axa XL HNW team; Aston Lark buys Bruce Stevenson and Inflexion invests in broking again
Post wraps up the major insurance deals, launches and investments of the week
Aviva confirms £84m Covid hit as commercial lines book surpasses £2bn
Aviva has posted a combined operating ratio of 98.5% for its UK general insurance business in 2020, reporting growth across commercial lines and progress on its pledge to slash its available personal lines products by 80%.
Spotlight: Technology - Moving towards digital learning in insurance
When lockdown was announced in March 2020, the scale of the adjustment required for remote working may have warranted insurance businesses pressing pause on recruitment and development. But, with lockdown accelerating the use of technology, it’s been…
Aviva targets net zero carbon emissions by 2040
Aviva has revealed its plan to become a net zero carbon emissions company by 2040.
For the record: Aviva disposals, Beazley creates digital unit, Fenchurch & Partners launches, new D&O MGA Rising Edge and Zurich invests in insurtech
Post wraps up the major insurance deals, launches and investments of the week
Briefing: Ex-Aviva CEO Mark Wilson's insurtech electric dreams
Mark Wilson might have not quite managed to turn Aviva into the 320 year old disruptor he had hoped, but Post content director Jonathan Swift reasons he might have more luck scratching that digital itch with his latest venture Abacai, even in a soft…
Industry urges rapid action on reforms as Solvency II and future of regulation reviews close
Following "data not dates" means there is no need to delay regulatory reforms where there is common ground, experts told the audience at the Association of British Insurers’ annual conference yesterday alongside calls for the watchdogs to have a…
FCA mulls timeline for dual pricing fix following consultation
The Financial Conduct Authority is reconsidering the implementation period for its dual pricing remedy proposals following consultation with the industry.
Aviva’s Phil Bayles on an increasing risk but a decreasing priority – a perfect cyber storm?
Businesses have been stretched and tested over the last year, and in the move to increasing their digital presence and enabling employees to work from home, they are inadvertently leaving themselves exposed to cyber criminals, says Phil Bayles, chief…
GRP strikes biggest deal since Searchlight investment with Marsh Networks buy
Global Risk Partners has agreed to buy Marsh’s UK networks for an undisclosed sum in a deal expected to close next quarter.
UK Insurer Hot Seat 100: who has been at the top the longest?
Post has compiled a list of the 100 highest profile people working at the top for UK general insurers, Lloyd’s vehicles, international insurers with a UK presence, regulators, trade bodies and markets based on how long they have been in the hot seat.
Intelligence: Performance reviews
A few years ago Net Promoter Scores were a buzzword in insurance feedback. However, after a year where the sector has suffered repeatedly from bad headlines over business interruption and Covid-19 payouts, Post asks if firms still want to hear about how…
For the Record: Jensten moves closer to £500m target; Laka unveils European HQ; start-up Mosaic opens for business and SRG acquires again
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurers and brokers offer leave and flexible working as school closures strain parents
Insurers and brokers have increased paid leave and introduced more flexible working arrangements to employees under additional pressure from lockdown restrictions, with a particular focus on those now juggling work with childcare responsibilities.
Interview: Paul Coleman and Allison Hughes, Peach Pi
Last October saw the launch of Peach Pi, an insurance brand pitching itself to the UK’s micro-SMEs, freelancers and entrepreneurs. Harry Curtis caught up with managing director, Paul Coleman and Allison Hughes, head of distribution to learn about how the…
Robert Kuchinski replaces Lloyd’s bound Patrick Tiernan as IUA chair
Robert Kuchinski, deputy chairman of the International Underwriting Association and head of commercial insurance at Zurich UK, has been elected as the new chairman replacing Patrick Tiernan who will be leaving Aviva to become chief of markets at Lloyd’s.
LV tops Aviva, Churchill, Nationwide and Saga to win customer service crown according to ICS
LV has again been ranked the top insurance organisation in the UK by the Institute of Customer Service in its biannual UK Customer Satisfaction Index, although the gap at the top between it and the chasing pack has been reduced.