Opinion

Pre-action protocol becomes compulsory in Scotland

Those of us who represent defenders in personal injury litigation in Scotland have long bemoaned the lack of a compulsory pre-action protocol. The voluntary pre-action protocol came into force in Scotland on 1 January 2006, but the title gives the game…

Editor's Comment: What would AI make of insurance?

At a recent Claims Club meeting I was introduced to IBM’s Watson, an artificial intelligence technology platform that uses natural language processing and machine learning to reveal insights from large amounts of unstructured data, and it got me thinking.

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