Opinion

Penny black's insurance week

Penny has been to her fair share of celebrity restaurants in the past, but it is not often that she gets to rub shoulders with the celebrities themselves.

Letter - Teenage Associate lays claim to record

Tony Cornell's letter in the 11 March edition "An Age Old Conundrum" denying Peter Cullum's (ascribed) claim to be the youngest Associate at 21 sent me scurrying for my archives — otherwise known as the suitcase in the loft.

View from the top: A makeover of the mind

The insurance industry has an image problem. If it were a celebrity, it would take more than just a nip and tuck and some botox to transform its wrinkled reputation with the paying public.

Careers: Ask the experts

After a couple of years without a pay rise, I have decided to move to a competitor. What kind of premium should I expect?

View from the top: Driving changes forward

The insurance market is highly competitive. Over the past few years, increases in claims costs have not been passed on in premiums. However, this has not been sustainable, with a recent insurance premium index showing the largest annual increase in motor…

Penny black's insurance week

If anyone had doubts about Axa's IT team, then Penny would like to say that its online policing is second to none. Just ask the member of staff who spent a few lunchtimes searching for "golden shower curtain rings".

View from the top: The tipping point

In his best-selling book The Tipping Point, Malcolm Gladwell says that ideas and behaviours spread like viruses, and that intervention (or a nudge) at just the right point — the tipping point — results in a cascade of change.

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