Opinion

Penny black's insurance week

If anyone had doubts about Axa's IT team, then Penny would like to say that its online policing is second to none. Just ask the member of staff who spent a few lunchtimes searching for "golden shower curtain rings".

View from the top: The tipping point

In his best-selling book The Tipping Point, Malcolm Gladwell says that ideas and behaviours spread like viruses, and that intervention (or a nudge) at just the right point — the tipping point — results in a cascade of change.

Penny black's insurance week

Penny was fortunate to go along with a host of insurers and brokers to the Prince's Trust Celebrate Success Awards at The Odeon Leicester Square this week, as part of its Insurance Leadership Group.

View from the top: Election outcomes

With opinion polls suggesting the margin has narrowed to as little as 7% between the Conservatives and the Labour Party, all eyes are on the coming general election.

Penny black's insurance week

Penny was out and about with Hastings CEO Edward Fitzmaurice this week, and one couldn't help but be surprised by his music taste. After a discussion of the fine arts — and not so fine arts — something of a revelation occurred. Among the standard…

Postbox - Blindingly obvious conclusion

I read the interview with Merlin's CEO and could not believe Richard Webster's conclusion, after breaching banking covenants, that "what we have learnt is... if you are exposed to the household market, you will see your demand go up and down alongside…

Postbox - Rate increase charades

The logic of the recent rating announcements from AA Insurance, Zurich et al ticks all the right boxes for shareholders but lacks any credibility, given how insurers still have so many areas where the figures on rate increases bear no relevance to the…

Penny black's insurance week

Penny was not the only lady wowed by race driver and stuntman Ben Collins at the 10th annual motor claims conference. The handsome gent, who worked on a number of stunts for the James Bond movie Quantum of Solace, told tales of celebrity encounters,…

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