Opinion
Trade Voice: MGAA’s Mike Keating on why collaboration is key to delivering claims outcomes
Mike Keating, CEO of the Managing General Agents’ Association, examines why more than half of MGAs think improvements to claims processes are needed.
Editor’s View: Four tales of mystery and terror for insurers
It's close to Halloween, so Insurance Post editor Emma Ann Hughes is looking for some evil things lurking in the dark that are ready to scare general insurers.
View from the top: Aviva’s Jason Storah on flood-proofing the UK
Jason Storah, CEO UK & Ireland general insurance at Aviva, argues that stronger planning rules are required to guard against future floods.
How insurtech is transforming fleet risk calculations
Simon Dicks, insurance channel manager for EMEA at Lytx, explains how a first notification of risk approach allows insurers and fleet managers to be notified of potential risks well before any incident has taken place.
CII’s Connell tackles FCA’s latest Greatest Hits compilation
Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, outlines how firms can push back against the notion they are all as bad as each other.
Would a state-owned motor insurer help ongoing policyholder woes?
Content Director’s View: With the political parties preparing for the next general election, Jonathan Swift mulls whether Labour Shadow Transport Secretary Louise Haigh’s promise to go on the offensive over the costs of motoring might have unintended…
Gallagher’s Foley on why post-M&A integration is key to success
View from the top: Ronan Foley, CEO of Gallagher in Ireland, explains why post-acquisition integration can be make or break for brokers.
Get ready for the reality of virtual production risks
Marion Jones, managing director of Spotlite Claims, explains how insurance policy wordings are having to adapt to the risks associated with virtual reality production.
Challenges of generative AI in the insurance sector
Trade Voice: Charlotte Halford and Peter Allchorne, partners at DAC Beachcroft, outline the challenges facing insurers looking to adopt generative AI.
Travelers Europe’s CEO on the current complexity facing insurers
View from the top: Matthew Wilson, CEO of Travelers Europe, says one of the key issues facing insurers today is the multitude of challenges they are juggling simultaneously.
Trade Voice: Bila’s Dan Brooks on whether dispute clauses are fit for purpose
Dan Brooks, British Insurance Law Association committee member and policyholder coverage lawyer at Wynterhill, discusses the often-missed opportunity that arises from appropriate drafting of a disputes clause within insurance policies.
Has Elon Musk been put off launching Tesla Insurance UK?
News Editor's View: With electric vehicle claims costs, and therefore premiums skyrocketing, some insurers are refusing to insure certain Tesla models. Scott McGee considers whether Elon Musk is set to disappoint consumers by ditching plans for Tesla's…
View from the top: Hiscox’s Fiona Mayo on why more technology shouldn’t mean less humanity
Fiona Mayo, Hiscox marketing director, says that increasing automation all too often results in treating humans like numbers.
Why event cancellation insurance remains relevant
Leigh Ann Rossi, chief operating officer within the sports and entertainment group at NFP, and Marc Blumencranz, managing director of sports and entertainment, explain how climate change, power outages, civil unrest, national mourning and health has kept…
Trade Voice: ABI’s Mark Allen on collaborating to beat fraud
Mark Allen, assistant director and head of fraud and financial crime at the Association of British Insurers, argues the industry needs to come together and implement a multi-faceted whole system approach to fraud.
Dive In 2023 reflections tinged with sadness and hope
Editor’s View: As Dive In draws to a close, Emma Ann Hughes reflects on the importance of role models such as Elianne Andam, who was killed on her way to the Croydon school she attended.
LCP’s Drummond on the power of speaking out
Far from silencing her, Catherine Drummond, a partner at LCP, shares how the hate mail she received as an LGBT+ woman has spurred her on to encourage others to speak out and share their own experiences of barriers they have faced.
Ramifications of crumbling concrete for insurers
Rachael Murphy, senior associate at Browne Jacobson, considers the type of claims insurers can expect from issues with reinforced autoclaved aerated concrete.
RSA’s Nicholls on fulfilling career ambitions and caring for loved ones
Susanna Nicholls, senior business analyst at RSA, shares the struggles she has faced as a carer to her son and how she is shaping policies to ensure colleagues can strike a balance between fulfilling their career ambitions and looking after loved ones.
How Link’s co-founder was warned being gay would hinder his career
Erik Johnson, active underwriter at MIC Global Syndicate 5183, on the prejudice he faced as a gay man entering the insurance industry and how he ignored warnings pushing for inclusion could hinder his career to co-found Link.
Sedgwick’s Armstrong on bringing your authentic self to work
Suzanne Armstrong, deputy head of key accounts at Sedgwick in the UK, on how a female colleague being denied compassionate leave spurred her on to be her authentic self at work and break down LGBTQ+ barriers.
Tapoly’s Kaenprakhamroy challenges the male-dominated insurtech sector
Janthana Kaenprakhamroy, CEO and founder of Tapoly, on the barriers she faced as a woman trying to launch an insurtech and how diversity and inclusion needs to become deeply ingrained values in the industry.
Verlingue’s Amin on why insurance failed to attract Muslims
Sakib Amin, head of insurance broking at Verlingue, shares his experience as a Muslim, British Asian working in the industry and why there is still a long way to go before the market fully embeds inclusivity into its practices.