Column
Diary of an Insurer: Allianz’s Felix Wong
Felix Wong, diversity and inclusion consultant at Allianz, draws parallels between Disney Plus’s ‘The Bear’ and the insurance industry as he works to make the sector more inclusive for colleagues and customers.
Diary of an Insurer: Aurora’s Lauren Stables
Lauren Stables, head of digital trading at Aurora, works on the start-up MGA’s next product launch, shares ideas with brokers and providers while also mucking out her horses and playing ball with her four dogs.
Diary of an Insurer: Allianz Commercial's Olivia Baker
Olivia Baker, head of motor trade at Allianz Commercial, contemplates the Automated Vehicles Bill and what this will mean for motor insurance, and makes the most of flexible working.
60 Seconds With... Momentum Broker Solutions’ John White
John White, broking manager of Momentum Broker Solutions, wants to go to the World Cup Final, travel back in time to the 1980s, and shares his love of cheese.
Diary of an Insurer: Konsileo’s Tim Rogers
Tim Rogers, client director of Konsileo, coaches Droitwich’s footballers, sorting out the club’s insurance, acts as a taxi for his teenaged son and helps his 86-year-old mother head off on holiday.
Diary of an Insurer: Altus Consulting’s Mark McDonald
Mark McDonald, personal lines insurance director of Altus Consulting, tries to persuade a five-year-old to wear a coat, uses his commute to catch-up on podcasts and prepares to launch a broader claims consulting proposition.
Diary of an Insurer: Aviva’s Stephen Wilkinson
Stephen Wilkinson, head of risk management south for Aviva Private Clients, spends his week advising high-net-worth individuals on bespoke insurance, report writing and cheering on his children from the sidelines of a sports pitch.
Diary of an Insurer: Allianz’s Simon Powell
Simon Powell, head of travel claims at Allianz Partners UK and Ireland, uses artificial intelligence and plans to have around 33% of the travel insurance market in 2024.
Diary of an Insurer: Lisa Usman, McLarens
Lisa Usman, adjuster and conservation specialist at McLarens, helps a museum hit by a storm, tackles broken glass, tries to save soaked photographs and meets with restorers.
Diary of an Insurer: RSA’s Emsal Arslan
Emsal Arslan, wording technician at RSA, has an alarm clock with a waggy tail and shares her work to ensure policy wordings are clear and easily understandable.
Diary of an Insurer: iSure’s Avril Cox
Avril Cox, director at iSure Underwriting, takes care of her zoo, and encourages her team to get their qualifications and takes on a bit of home renovation.
Diary of an Insurer: Peach Pi’s Ryan Bendelow
Making use of his bar/office, delivering growth and preparing for a five-year-old’s birthday party is all part of the working week for Ryan Bendelow, head of commercial trading and distribution at Peach Pi.
Diary of an Insurer: Brokerbility’s Julie Gregory
Julie Gregory, relationship manager at Brokerbility, is a lark not an owl, loves her horses, and manages to cover lots of ground heading to Leicester, as well as seeing lots of regional broker members in the north.
Diary of an Insurer: Ecclesiastical’s Sarah Pearson
Sarah Pearson, head of enterprise risk management at Ecclesiastical Insurance, kicks off the day with Special K, helps businesses to carry on and ends the week abseiling down Derby Cathedral to support Rainbows Children’s Hospice.
Diary of an Insurer: Pool Re’s Jonathan Gray
Jonathan Gray, chief underwriting officer of Pool Re, is careful about cyber security while working on the train and considers how to protect the UK’s publicly accessible locations from terrorist attacks.
Diary of an Insurer: Genasys’ Gavin Peters
Gavin Peters, chief marketing officer at Genasys Technologies, explores ways to showcase his company's capabilities for the London Market, and accepts his destiny as the Sam Allardyce of the West Herts Youth League.
Diary of an Insurer: Zurich’s Amy Brettell
Amy Brettell, managing director of Zurich Municipal, brings together people from underwriting, claims, risk, finance, and the market to identify the actions that need to be taken due to emerging themes.
Diary of an Insurer: Schemeserve’s James McNab
James McNab, a Wunderwriter at Schemeserve, trains for Lanzarote endurance running events, delivers obsessive support to brokers and MGAs, keeps his finger on the pulse of product development, and loves elevenses.
Diary of an Insurer: Brawdia’s James Goodlet
James Goodlet, building surveyor at Brawdia, is in Auckland to assist with the ongoing response to February’s cyclone damage and tries to explore all different manners of local cuisine and eateries.
Diary of an Insurer: Belfor UK’s Paul Anderson
Paul Anderson, operations director for restoration and reinstatement at Belfor UK, is hiring, reviews a surge and burst pipe event plus aims to shorten the claims process by managing the entire restoration and reinstatement process.
Diary of an Insurer: Phil Denman of Capacity Insights
Phil Denman, CEO of Capacity Insights, prepares for the FCA’s Consumer Duty, plays golf with his son and misses out on an insurer's drinks due to his dog needing him.
Diary of an Insurer: EIS's Ian Betley
Overcoming aches and pains from cricket, Ian Betley, general manager of EMEA and APAC at EIS, heads to Dublin to consider how technology is transforming the industry and prepares for The Boss and The Piano Man.
Diary of an Insurer: Sedgwick’s Liza McNab
Frozen pipes are a recurring theme for Lisa McNab, an investigator in Sedgwick’s major loss team, but she can relax by watching the new Luther movie and catching up on Love Island.
Diary of an Insurer: HSB's Mat Prentice
Mat Prentice, cyber product leader at HSB, navigates 5am starts and studying in the evening while juggling training and presenting on the eve of a well-deserved family holiday.