Column
Penny Black's Insurance Week - 11 February 2016
Penny likes nothing more than the feel of the wind through her hair during a drive through the country in her Rolls, so she was on tenterhooks to know the new Top Gear presenters, much like the rest of the market.
Career Development: Axa Insurance secures industry first for customer experience
Axa Insurance has become the first insurer to secure a three star Investor in Customers ‘Exceptional’ rating across both its personal and commercial lines broker businesses.
Penny Black's Social World - 4 February
All the latest from the world of social media.
Penny Black's Insurance Week - 4 February 2016
To emphasise the work put in to move the broking industry ‘lightyears into the future’ at the launch of the British Insurance Brokers’ Association 2016 manifesto, chairman Lord Hunt compared the trade body’s CEO and executive director – Steve White and…
Penny Black's Social World - 28 January 2016
All the latest online news.
Penny Black's Insurance Week - 28 January 2016
Penny is as much a music lover as the next person and although she, along with many of the world, mourned the recent passing of singer David Bowie and Eagles guitarist Glenn Fray, she enjoyed hearing the industry reminicise over what their music meant to…
Market Moves - 28 January 2016
All the latest movers and shakers in the industry.
Penny Black's Social World - 21 January 2016
All the latest online news.
Penny Black's Insurance Week - 21 January 2016
While many of the insurance news stories at the turn of the year concerned the misery of the floods there was also some good news to start 2016.
Market Moves - 21 January 2016
All the latest movers and shakers in the industry.
Legal Update: Hover with caution
The arrival of hoverboards in 2015 suggested that, as in Back to the Future, technology had found yet another innovative and entertaining way to enhance our transport options, even if it was difficult to know if a hoverboard was just an advanced toy or a…
Desmond floods
Read all the news, analysis and first-person accounts of Storm Desmond, the Cumbria floods and the insurance world's response.
Penny Black's Social World - 3 December 2015
All the latest online news
Penny Black's Social World - 26 November 2015
All the latest online news
Penny Black's Insurance Week - 26 November 2015
A robber shouldn’t target an insurer’s chief digital officer – even if all his family’s smartphones are conveniently charging by a kitchen window overnight.
Brain Training: 10 things you need to know about... Drones
1. Drones, or unmanned aerial vehicles, come in all shapes and sizes, from lightweight kids’ toys to remotely piloted flying bombs
Penny Black's Insurance Week: 8 October 2015
Last week, Penny was filled with dread as the calendar turned to October and the countdown to her most hated month of the year began.
Brain Training: 10 things you need to know about... the Insurance Act 2015
1. The single most significant change to UK commercial insurance law in a century, the Insurance Act 2015 comes into force on 12 August 2016
Virtual Trials: Court on camera
Could civil disputes really be settled online?
Career Development: RSA goes for Platinum
RSA has launched its new platinum broker leader programme.
Career File: Anita Watson – Bluefin names Thistle COO Watson as operational performance director
Thistle Insurance Services chief operating officer Anita Watson has been appointed to the newly created role of operational performance director at Bluefin.
Career Development: CII provides flexible working guidelines
The Chartered Insurance Institute has launched a guide for companies looking to introduce flexible working arrangements.