Column
Diary of an Insurer: Markel’s Jo Sykes
Jo Sykes, divisional director, broker & ATE UK, for Markel, provides a taxi service for her daughters as they cope with mock GCSEs plus A Levels, has plenty of meetings, plus she manages to squeeze in a five mile run.
Diary of an Insurer: Halliwell Forensics’ Lee Masson
Lee Masson, managing director of Halliwell Forensics, examines a large warehouse fire, copes with court deadlines, and further develops his knowledge of fires in lithium ion batteries.
Diary of an Insurer: Ecclesiastical’s Laura Carter
Fair value assessments, London landmarks, plus a fish and chip supper with the underwriting department feature in the working week of Laura Carter, customer segment director of Ecclesiastical Insurance.
Diary of an Insurer: Peppercorn AI's Nigel Lombard
Nigel Lombard, CEO and founder of insurtech Peppercorn AI, shares a week in the life of a start-up, which includes remote working, investor meetings and gaining B Corp status.
Diary of an Insurer: Clear Group’s Neil Grimes
Neil Grimes, claims director of Clear Group, gets out on the track to experience a demonstration of autonomous driving and catches up with the claims team of a recent acquisition.
Diary of an Insurer: Starpeak’s Andy Brownsell
Andy Brownsell, commercial director of Starpeak, discusses data privacy, catches up with insurers to discuss sign-off for binder renewal and meets with a prospective new capacity provider.
Diary of an Insurer: Claims Consortium Group’s Jeremy Hyams
Jeremy Hyams, founder of Claims Consortium Group and Synergy Cloud, spends his week looking for missing school shoes, cooking up a storm, talking high-level strategy, exploring international opportunities and new predictive insurance tools.
Diary of an Insurer: Sedgwick’s Kristina Bahari
Kristina Bahari, customer care specialist at Sedgwick, kicks off 2024 by helping those whose homes have been damaged by Storm Gerrit and juggles the school run with helping a customer with medical difficulties find suitable temporary accommodation.
Diary of an Insurer: Charles Taylor’s Dr Lynn Gordon
Dr Lynn Gordon, chief medical officer at Charles Taylor Assistance, is a lifeline for a woman whose husband has died abroad and organises a patient’s long-haul repatriation from Australia to the UK.
Diary of an Insurer: Avantia’s Jess Woodhouse
Jess Woodhouse, chief operating officer at Avantia Group’s specialist home insurance provider Homeprotect, is up with the lark (or her children), ready to manage her team and discover new technology.
Diary of an Insurer: Consilium’s Roxy Zeb
Roxy Zeb, partner in Consilium’s professional and executive risks team, talks about getting back into the Lloyd’s and the London market after 10 years in Australia, her desire to inspire and drive greater diversity, as well as her love of property…
60 Seconds With... Foil’s Pete Allchorne
Pete Allchorne, partner at DAC Beachcroft and president of the Forum of Insurance Lawyers, would like to be “Doctorin’ the Tardis”, finds ironing therapeutic, and can be found dancing to “Uptown Funk” by Mark Ronson and Bruno Mars.
Diary of an Insurer: Sompo’s Lauren Folkard
Lauren Folkard, cyber underwriter at Sompo International, gets ready for primary cyber client renewals, watches bad action movies and cycles while listening to 1980s stadium rock.
Diary of an Insurer: Markel’s Daisy Galvin
Daisy Galvin, senior underwriter of financial institutions at Markel, walks us through her working week, which is filled with client meetings, a business trip to Lloyd’s, and training for the Hackney Half Marathon.
Diary of an Insurer: Staysure’s Finn Walsh
Finn Walsh, CEO of Staysure, catches up with the provider's founders, aims to put the “sure” in travel insurance, goes to the gym and manages to read his son a quick story before bedtime.
Diary of an Insurer: Allianz’s Felix Wong
Felix Wong, diversity and inclusion consultant at Allianz, draws parallels between Disney Plus’s ‘The Bear’ and the insurance industry as he works to make the sector more inclusive for colleagues and customers.
Diary of an Insurer: Aurora’s Lauren Stables
Lauren Stables, head of digital trading at Aurora, works on the start-up MGA’s next product launch, shares ideas with brokers and providers while also mucking out her horses and playing ball with her four dogs.
Diary of an Insurer: Allianz Commercial's Olivia Baker
Olivia Baker, head of motor trade at Allianz Commercial, contemplates the Automated Vehicles Bill and what this will mean for motor insurance, and makes the most of flexible working.
60 Seconds With... Momentum Broker Solutions’ John White
John White, broking manager of Momentum Broker Solutions, wants to go to the World Cup Final, travel back in time to the 1980s, and shares his love of cheese.
Diary of an Insurer: Konsileo’s Tim Rogers
Tim Rogers, client director of Konsileo, coaches Droitwich’s footballers, sorting out the club’s insurance, acts as a taxi for his teenaged son and helps his 86-year-old mother head off on holiday.
Diary of an Insurer: Altus Consulting’s Mark McDonald
Mark McDonald, personal lines insurance director of Altus Consulting, tries to persuade a five-year-old to wear a coat, uses his commute to catch-up on podcasts and prepares to launch a broader claims consulting proposition.
Diary of an Insurer: Aviva’s Stephen Wilkinson
Stephen Wilkinson, head of risk management south for Aviva Private Clients, spends his week advising high-net-worth individuals on bespoke insurance, report writing and cheering on his children from the sidelines of a sports pitch.
Diary of an Insurer: Allianz’s Simon Powell
Simon Powell, head of travel claims at Allianz Partners UK and Ireland, uses artificial intelligence and plans to have around 33% of the travel insurance market in 2024.