Claims
Trade Voice: Adjusting’s human touch can attract talent, says Cila’s Helena Evans
Helena Evans, president of the Chartered Institute of Loss Adjusters, argues that loss-adjusting firms have a unique selling point within the insurance industry when it comes to recruiting the next generation – and diverse range – of talent.
Intelligence: The Tesla threat - EV disruption will hit the insurance market
Insurers have long been wary that car manufacturers could hijack a slice of the motor insurance market, but as David Worfold explains it is electric vehicles and their connectivity that are likely to be the most disruptive force in the immediate future.
EY predicts motor NCR of 113.8% in 2022; Geo buys Lorega; Konsileo secures Series A funding; and ex-Fresh trio launch new broker
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
British Insurance Awards 2022: General Insurer of the Year - Zurich Insurance
Heralded for delivering great service and results, Zurich was crowned General Insurer of the Year.
British Insurance Awards 2022: Commercial Lines Insurer of the Year - Allianz Commercial
Allianz Commercial’s win follows a market-beating Covid claims response, improvements to broker support, and a significant increase in combined operating ratio.
British Insurance Awards 2022: Major Loss Award: QuestGates – Hyperion Adjusters Division
Under extreme time pressure, Hyperion’s handling of the single largest loss in the global contingency market made them a clear winner in this category.
British Insurance Awards 2022: Claims Initiative of the Year: Insurance Partner - Davies
Impressed with its rapid development and deployment of intelligent software and support to assist those affected by extreme weather events, the judges hailed Davies as the winner of the Claims Initiative of the Year for an Insurance Partner.
British Insurance Awards 2022: Claims Initiative of the Year – Insurer: Beazley
The judges were pleased to see an insurer taking a strategic, holistic approach to claims management by providing a strong defence against predatory legal claims and maintaining team collaboration.
British Insurance Awards 2022: Technology Award - Vision Track
With its thirst for innovation, Vision Track continues to push the boundaries of possibility in telematics for the insurance industry.
British Insurance Awards 2022: Risk and Resilience Award - Zurich Insurance
Zurich’s smart, scalable solution for the construction and maintenance industry emerged as the winner in this category due to its strong focus on risk prevention and commitment to improving standards
British Insurance Awards 2022: Professional Development Award - Sedgwick
Sedgwick’s comprehensive professional development programme Pathfinder tackles the growing skills shortage in loss adjusting, leading the firm to a clear win in this category.
British Insurance Awards 2022: ESG: Sustainability Initiative of the Year - Flood Re - Build Back Better
Flood Re’s innovative approach to flood resilience took a traditional insurance claims concept to a new level, backed by a campaign that went the extra mile to deliver its important message In the wake of flooding catastrophes. The Build Back Better…
British Insurance Awards 2022: Best Newcomer Award - Collective Benefits
The judges were impressed with Collective Benefits’ dedication to the needs of independent workers, a growing but underserved market segment in the emerging gig economy.
British Insurance Awards 2022: Digital Insurance Innovation of the Year - Tesco Insurance
Rigorous attention to detail in understanding customer needs and improving online motor claims journeys helped Tesco Insurance stand out in this hard-fought category.
Auto-repair industry calls for access to connected vehicle data from ‘anti-competitive’ OEMs
Figures in the auto-repair market have called for original equipment manufacturers to allow them access to connected vehicle data, allowing end users “freedom of choice” around car repairs.
Zurich, Amanda Blanc and Vicky Carter among big winners at the 2022 British Insurance Awards
Zurich was the big winner at the 2022 British Insurance Awards this evening, taking home three awards – including the highly coveted General Insurer of the Year gong.
Claims Apprentice 2022: Episode four - ESG/sustainable claims challenge part one
Having raced around London taking part in a marine insurance treasure hunt in the last episode, the final six claims apprentices are set for their biggest challenge yet for their third task.
‘Software-defined’ Adas vehicles will bring ‘fundamental change’ for claims
Driver assistance systems will make cars a "software-defined product", and effect the cost and frequency of claims, according to the Allianz Centre for Technology.
Spotlight on periodical payment orders: The benefits of transferring PPO risks to a life insurer
Start-up life insurer AUL Assurance is targeting general insurers, offering them an opportunity to reduce their exposure to periodical payment order risks. What are the benefits of such transfers and why might the recent ASHE inflation figures make this…
Spotlight on periodical payment orders: How do insurers manage PPO risks?
Introduced in April 2005, periodical payment orders might not have grown in the volumes some expected, but still pose challenges for general insurers not least due to their similarity to longevity life risks. Post spoke to both insurers and other…
Greggs v Zurich trial delayed and shortened due to Covid-19 infection
The High Court trial in bakery chain Greggs’ business interruption claim against Zurich Insurance has been delayed until later this month.
Inflation is the number one concern for insurers globally
With inflation hitting 11% and repair costs running at up to 30% price increase, inflation tops the number of concerns for insurers, Anna Fleming, retail chief operating officer at Axa, has told Insurance Post.
Inside Out: Is more regulation needed to stop insurers profiting from BI claims?
Post invites industry insiders affected by the key issues they believe insurance is getting ‘inside out’ to share their perspective and state their case for change. Here, a former business interruption insider argues that the government should follow the…
Spotlight on Digital - Mixed views on digital transformation impact on customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity and future competitiveness, but a misalignment in strategic goals between boardroom and business is slowing progress, says Rosie Beasley, global senior industry marketing…