Claims
Fixed recoverable costs regime extension delayed
Fixed recoverable costs will not be extended until October next year in move welcomed by legal sector.
Cop27: WTW collaborates with Unicef to provide climate protection to 15 million children
WTW has joined forces with The United Children’s Fund to protect millions of children and families from climate change
Automated, standardised criteria on simple repair cases allows greater efficiency as complexity increases
Standardising and automating the criteria of whether a damaged part in a motor vehicle has to be repaired and replaced on simple repair cases allows greater efficiency as complexity increases, according to BDEOs head of sales Sebastián González.
Early notification ‘key’ to avoid increasing property damage claims costs
Insurers could see higher claims costs and longer claims lifecycles as inflation creeps into the casualty and liability space, but educating policyholders on importance of early notification is ‘key’.
Roundtable: Digital claims - how can insurers best reap the benefits of digital claims for customers?
Digital claims processing offers significant benefits for both insurers and their customers. Based on this assumption, Post and PayPal held a roundtable to explore how the sector can keep up the momentum, and discuss what might be considered as a best-in…
Data analysis: PI market continues to contract following whiplash reforms
Personal injury law firms are exiting the market at an alarming rate following whiplash reforms.
Analysis: What do the Resilience judgments mean for ongoing Covid BI claims cases?
After three major decisions were handed down in high-profile business interruption claims cases, Harry Curtis looks at those rulings, and asks what repercussions they could have for insurers and policyholders.
Hurricane Lisa causes first pay-out of Mesoamerican Reef Insurance Programme
The first pay-out has been made by the Mesoamerican Reef Insurance Programme when the Turneffe Atoll, off the coast of Belize, was hit by Hurricane Lisa on 2 November.
Court allows legal bodies to intervene in whiplash test cases
The Court of Appeal has given permission for the Association of Personal Injury Lawyers and Motor Accident Solicitors Society to intervene in two test cases that are set to help establish levels of compensation to be awarded for mixed whiplash injuries.
Analysis: Could PI receive clearer guidance on mixed injuries before year-end?
While there are no official test cases to provide guidance on handling mixed injury claims, defendant and claimant lawyers could see some much-needed clarity before the end of the year as two claims are leapfrogged to Court of Appeal.
Interview: Gary Duggan, Tesco Underwriting
Tesco Underwriting CEO Gary Duggan sat down with Pamela Kokoszka to discuss the Ageas buyout, the plans for the business, meeting customer expectations, and his passion for improving diversity within the insurance industry.
Insurers facing claims from mini-Budget pension fallout
Law firm RPC warns insurers to expect claims from pension fund trustees that suffered losses as a result of the disastrous mini-Budget
Insurance Taskmaster Episode One: Insuring The Titanic [1912]
Insurance Post has teamed up with Verisk for a new video show in which we tasked six industry rising stars to solve some of the biggest historic challenges faced by the market over the past two centuries.
Ageas 5% away from target to triple green parts use by 2023
Ageas’ claims director Robin Challand told Post that the insurer is on track to triple its green parts use in its repairs by 2023.
BI claims roll on as law firm builds new case against Allianz
Law firm Mishcon de Reya is appealing for Allianz policyholders to come forward and join a group action lawsuit against the insurer in a new Covid BI claims case.
Blog: Why fighting fraud doesn’t have to compromise the customer journey
With fraudulent claims on the rise due to the cost-of-living crisis, Scott Clayton head of claims fraud at Zurich Insurance, considers how insurers can effectively track fraudulent claims while still maintaining an efficient digital claims journey.
Q&A: Lewis Cunningham, Claims Apprentice 2022 winner
Lewis Cunningham, claims handler at RSA, was recently crowned the winner of the third series of Claims Apprentice. Post sat down with Lewis and sponsor Kennedys’ own ‘Lord Sugar’: partner and head of marine practice, Chris Dunn, to hear their thoughts on…
Acrisure acquires Sutton Winson and SSR; One Family to acquire Beagle Street and Many Pets expands to the US
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Data Analysis: Business Interruption payment tracker - Autumn update
Six months on from its previous update, the Financial Conduct Authority continues to monitor the fulfilment of Covid-related business interruption claims. Post analysis of this data shows which insurers are lagging behind on their commitments.
Ageas’ Robin Challand on how taking a more sustainable approach to claims could help to address inflation
Robin Challand, claims director at Ageas UK, says insurers can shield against the impact of claims inflation by adopting new processes and moving with the times in the face of the myriad of challenges that this year has thrown their way.
Trade Voice: Apil’s John McQuater on why the law on bereavement damages is out of step with modern society
John McQuater, president of the Association of Personal Injury Lawyers, says the case for an overhaul of the law on bereavement damages has only grown stronger in recent years, and it needs to be updated to reflect today's modern society and family…
Avian flu outbreak could hit insurers hard: McLarens' Smout
With avian influenza prevention zone declared across Great Britain, an agriculture loss adjuster warns claims could be costly for insurers.
Blog: Is it time to integrate the motor claims supply chain?
In the face of inflationary pressures and rising motor repair costs, the use of reclaimed and recycled parts makes both economic and environmental sense. So, asks Jim Loughran, CEO at e2e Total Loss Vehicle Management, why isn’t more being done to scale…
Judge hands insurers win in ‘far from conclusive’ Stonegate, Greggs and Various Eateries BI cases
Justice Butler, one of the two judges on the FCA test case last year, has handed insurers a win today when passing down judgment on the three cases relating to the Covid-19 business interruption losses of Stonegate, Greggs and Various Eateries.